MAMary Rose Almajo
@maryrosealmajo
Reliable customer service professional skilled in administration, sales support, and online operations.
PhilippinesWhat I'm looking for
I am a driven and reliable customer service and administrative professional with practical experience in retail sales, loan administration, and virtual assistance. I consistently deliver accurate transactional work, timely reports, and effective customer resolutions while learning new systems and tools quickly.
My background includes cashiering and sales support, encoding and account administration, and virtual assistant duties such as client reporting and online store back-end management. I bring strong time management, clear communication, teamwork, and adaptability to roles where I can grow and contribute to a supportive, dynamic workplace.
Experience
Work history, roles, and key accomplishments
Customer Service / Virtual Assistant
YT Fulfillment
Jan 2023 - Dec 2026 (3 years 11 months)
Resolved customer concerns promptly to ensure satisfaction, created and delivered client overview reports, and managed administrative and operational tasks to improve team efficiency.
Account Secretary / Encoder
M.E Fastloan Lending Corp
Jan 2022 - Dec 2023 (1 year 11 months)
Prepared and maintained daily area reports, accurately encoded client payments and financial data, and assisted loan processing to support timely approvals.
Customer Sales Assistant
Jenies Meatshop
Jan 2021 - Dec 2022 (1 year 11 months)
Assisted customers to ensure smooth shopping experiences and managed the payment counter, processing cash and transactions accurately.
Education
Degrees, certifications, and relevant coursework
President Ramon Magsaysay State University
Bachelor of Science, Business Administration (Human Resource Management)
2023 -
Pursuing a BS Business Administration with a focus in Human Resource Management for the 2023–2026 academic period.
President Ramon Magsaysay State University
Bachelor of Science, Accounting Information System
2021 - 2022
Completed coursework in the BS Accounting Information System program during the 2021–2022 academic year.
San Agustin High School
High School Diploma, Senior High School
2019 - 2021
Completed senior high school studies for school years 2019–2021.
Castillejos National High School
Junior High School Completion, Junior High School
2014 - 2019
Completed junior high school studies from 2014 to 2019.
Don Galo Elementary School
Elementary School Completion, Elementary Education
Completed elementary education.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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