Sheritha Prince
@sherithaprince
Customer Service Representative at Itel Smart Solution who supported customers by phone, email, and live chat.
Saint LuciaWhat I'm looking for
At Itel Smart Solution, I supported customers by phone, email, and live chat. I listened to their concerns and provided helpful assistance.
I managed multiple customer conversations while keeping my interactions professional and helpful. I’m interested in bringing my customer support experience to an international remote team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Itel Smart Solution
May 2022 - Aug 2026 (4 years 3 months)
Supported customers through phone, email, and live chat. Managed multiple customer interactions while maintaining a professional and helpful approach.
Education
Degrees, certifications, and relevant coursework
Clendon Mason Memorial Secondary School
Secondary School Diploma, General Education
2014 - 2019
Attended Clendon Mason Memorial Secondary School from 2014 to 2019.
Dennery Primary School
Primary School Certificate, Primary Education
2010 - 2014
Attended Dennery Primary School from 2010 to 2014.
Dennery Infant School
Infant School Certificate, Early Childhood Education
2007 - 2010
Attended Dennery Infant School from 2007 to 2010.
Sir Arthur Lewis Community College
Course Completion, Mathematics
Completed the MAT003 Mathematics course.
Tech stack
Software and tools used professionally
Availability
Location
Saint LuciaAuthorized to work in
Salary expectations
Job categories
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