Open to opportunities

Sherica Joyce

@shericajoyce

Administrative Assistant blending operations, finance support, and social media/graphic design to drive business growth.

Philippines

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What I'm looking for

I’m looking for a role where I can own administrative workflows and customer-facing coordination, while supporting growth through social media content and creative design. I want a collaborative team, clear priorities, and room to expand my impact.

I’m a dynamic administrative professional who supports day-to-day operations while helping brands grow through creative, customer-focused marketing. I balance accuracy and structure with the energy of content creation and hospitality-driven service.

In my roles, I manage office and HR administration, coordinate projects and schedules, and handle quotations, invoicing, and payments. I’ve used Xero to support end-to-end financial processing, bookkeeping, payroll, and reporting—including compiling Profit & Loss summaries to inform decisions.

I also lead social media and promotional work: planning and publishing content, managing campaigns, and growing audience engagement. With branding and graphic design strengths (including Canva) and short-form editing (CapCut), I create digital assets and product visuals that align with current trends.

From reception and guest relations to team supervision, I consistently deliver smooth workflows and high service standards. I’m comfortable collaborating across teams using tools like Podio and Slack, and I bring a detail-oriented, adaptable approach to every task.

Experience

Work history, roles, and key accomplishments

Admin & Social Media Manager

Ciao Restorante

Jan 2024 - May 2025 (1 year 4 months)

Supervised daily restaurant operations and managed administration and HR tasks including recruitment coordination, staff relations, and scheduling. Led promotional campaigns, handled reception and guest inquiries, and supported marketing content production while streamlining bookkeeping, payroll, and Profit & Loss reporting.

Restaurant Operations HR & Administration Recruitment coordination Reception & Reservations Social Media Marketing Bookkeeping Payroll Campaigns Canva

Receptionist / Marketing Manager

Pizzetera

Jan 2022 - Jan 2023 (1 year)

Managed front desk reception and customer reservations while creating social media content and editing brand shoots in Canva to increase engagement. Supervised crew operations and supported service as a barista, maintaining high customer satisfaction.

Reservation Handling Social Media Management Crew Supervision Barista Services Brand Shoots Customer Service

Virtual Assistant (Research)

Andrew Consultancy

Jan 2025 - Present (1 year 3 months)

Conducted web and market research to support business decisions, including competitor analysis, industry trends, pricing strategies, and customer behavior insights. Produced clear summaries and reports using Google Docs/Sheets or Notion and monitored social media and industry news for ongoing opportunities.

Web Research Market Research Competitor Analysis Pricing Research Report Writing Google Docs Google Sheets Notion

Administrative Assistant

Yoonet Pty Ltd

Jan 2023 - Present (3 years 3 months)

Handled email correspondence and customer support, managing end-to-end order and delivery processing with accurate tracking and coordination. Prepared quotations and invoices, processed payments via Xero, and supported project follow-ups using Podio with internal updates through Slack.

Customer Support Order Processing Invoicing Xero Podio Slack Project Coordination

Education

Degrees, certifications, and relevant coursework

Bataan Peninsula State University

Hospitality & Management

2022 -

Activities and societies: Graphic design and branding (Canva); video editing and short-form content creation (CapCut); campaign management and audience growth.

Studied Hospitality & Management with training in graphic design, branding, and short-form video content creation.