Open to opportunities

Mary Krystalline Joy Ore Guion

@krystalline

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Marketing, operations, and administrative professional.

Philippines

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What I'm looking for

I’m looking for a role where I can combine marketing and administrative operations—owning content and coordination, supporting customers or admissions, meeting deadlines, and producing clear reports that help the team grow.

I’m a Marketing, Operation, and Administrative professional with proven experience across customer support, marketing execution, and day-to-day coordination. I’m skilled in administrative support, calendar management, admissions coordination, reporting, event planning, and stakeholder communication.

In customer service, I provided support for banking inquiries, disputes, and account verification, helping customers navigate online banking and resolve concerns while maintaining compliance and service quality.

In marketing roles, I created marketing and social media content using Canva (and Adobe tools), managed social media platforms, and supported marketing campaigns through market research. I also supported delivery partnerships, online orders, recruitment, graphic design, and basic technical operations.

Most recently, I’ve handled property and campus operations—managing marketing collateral compliance, coordinating tenant and community events, preparing marketing reports and administrative documents, and supporting admissions and enrollment processes. I bring a hands-on, organized approach to improve engagement, accuracy, and stakeholder outcomes.

Experience

Work history, roles, and key accomplishments

Current

Satellite Campus Assistant

Current

Ateneo De Manila University

Oct 2025 - Present (9 months)

Supported satellite campus administration, including calendar management, meeting/appointment handling, inventory and supply replenishment, and technology setup with basic troubleshooting. Provided marketing and admissions support such as program promotion, admissions/enrollment processes, exam/interview coordination, and maintenance of student records and reports.

Administrative Support Calendar Management Meeting Coordination Appointments Student Records Management Admissions Support Entrance Exam Coordination Interview Coordination Alumni Databases Promotion Replenishment Tech Setup Troubleshooting

Social Media Content Creator

RFG Medical, Pharmaceutical Products & Equipment

Dec 2025 - May 2026 (5 months)

Created and refined social media marketing collaterals to maintain consistency and quality across visual outputs. Designed layouts aligned with brand guidelines using Canva and basic Photoshop, based on feedback.

Canva Photoshop Social Media Design Marketing Collateral Brand Guidelines Layout Design Typography Color Schemes

Administrative Assistant

DoubleDragon Property Management Corp.

May 2025 - Oct 2025 (5 months)

Monitored document compliance and administrative deadlines and managed correspondence, phone calls, memorandums, and filing systems. Processed supply orders, expense reports, and administrative activities and prepared reports for head office submission.

& Compliance Administrative Deadlines Correspondence Management Point Of Contact Support Expense Reporting Stakeholder Management

Marketing Assistant and Operation

DoubleDragon Property Management Corp.

Feb 2023 - Apr 2025 (2 years 2 months)

Managed marketing collateral compliance and tenant promotions, and coordinated events to increase foot traffic and customer engagement. Prepared marketing reports and administrative documents and supported daily mall operations, data entry, and filing.

Marketing Collateral Event Coordination Event Planning Foot Traffic Campaign Support Reporting Administrative Documentation Data Entry Filing & Compliance

Marketing Associate

Triple C & J Food and Beverage

Dec 2021 - Jan 2023 (1 year 1 month)

Created marketing and social media content using Canva and Adobe tools, and managed social media platforms and online orders. Conducted market research and supported marketing campaigns while assisting customers with inquiries and complaints.

Canva Social Media Management Delivery Partnerships Market Research Marketing Campaigns Order Inquiries Recruitment support Graphic Design

Customer Service Representative

Inspiro Relia

Dec 2020 - Jun 2021 (6 months)

Provided customer support for banking inquiries, disputes, and account verification, including online banking navigation and account management. Resolved customer concerns while maintaining service quality and compliance.

Customer Support Banking Inquiries Dispute Resolution Verification Online Banking Navigation Account Management & Compliance