Shelisa Williams

I am a dedicated professional with over 14 years of experience in production and maintenance roles, primarily at Pfizer in Rocky Mount, North Carolina. My journey began as a Production Operator, where I honed my skills in loading, unloading, and inspecting products, ensuring quality and compliance with regulations. My commitment to excellence led me to become a Senior Production Equipment Operator, where I took on additional responsibilities such as data entry and technical support, while also serving as a certified employee trainer.

Throughout my career, I have developed a strong work ethic and exceptional interpersonal skills, which have allowed me to effectively collaborate with team members and provide outstanding customer service. My experience as a Call Center Representative at West, INC further enhanced my ability to manage customer inquiries and complaints, ensuring satisfaction in high-pressure environments. I am now actively seeking new opportunities to leverage my skills in a dynamic workplace.