Shelby Lu

I’m a detail-oriented administrative and medical records professional with hands-on experience in electronic health records (EHR), data entry, and document management. I focus on maintaining accurate records, reviewing documentation, and processing information with strong computer proficiency and exceptional attention to detail.

In my current role as a Medical Records Specialist / Laboratory Technician at Rio Pecos Medical (formerly FHL Pediatrics), I maintain and update electronic health records while ensuring accuracy and HIPAA compliance. I enter, verify, and audit patient information, conduct routine record audits for completeness and correctness, and retrieve, scan, file, and archive medical records for authorized personnel.

Previously, I supported administrative operations and customer record management at Amani Aesthetics, where I maintained detailed customer records and updated information databases. I processed transactions, handled administrative tasks like filing and scanning, verified customer information, and helped with scheduling and database management.

Earlier, as a Sterilization Technician at La Casa Dental, I kept sterilization records and documentation logs, performed inventory tracking, and completed quality assurance checks while documenting compliance procedures. Across every position, I bring disciplined organization, time management, and the ability to work independently in fast-paced environments while protecting confidential information.