Open to opportunities

Shelby Danley

@shelbydanley

Office Manager and administrative professional delivering organized operations, client communication, and reliable support in fast-paced teams.

United States

Message

What I'm looking for

I’m looking for a role where I can keep operations organized, support clients and teams with clear communication, and manage schedules and records accurately. I work best in fast-paced environments that value attention to detail and dependable service.

I’m an organized and dependable administrative professional with 10+ years of office management experience, supporting daily business operations with clear communication, scheduling, and meticulous record keeping. I’m also comfortable leading customer-facing work and coordinating multiple priorities while staying detail-focused.

Right now, I’m the Owner of a custom balloon decor business, handling client communication, scheduling, payments, inventory, and project coordination. I also create and manage digital marketing content across social media and maintain accurate customer information and project timelines.

Previously, I served as a Remote Social Media Manager for a staffing company, managing social media accounts, online communications, and digital marketing efforts. I created promotional content, responded to inquiries professionally, and spearheaded website creation and updates while organizing information across platforms.

My background also includes office and reception leadership—Office Manager for a restoration company, Office Assistant in a professional government environment, and Receptionist in property management. I bring proficiency in Microsoft Office, Scheduling & Calendar, QuickBooks, Honeybook, and Zoom, along with strong typing speed (65 WPM), fast learning, and dependable documentation and administrative support.

Experience

Work history, roles, and key accomplishments

Current

Owner

Current

Sweet Day Balloons

Apr 2026 - Present (5 months)

Managed all aspects of a custom balloon decor business, including client communication, scheduling, payments, inventory, and project coordination. Created and managed digital marketing content across social media platforms while maintaining accurate customer and order records.

Client Communication Scheduling Management Inventory Management Project Coordination Quickbooks Honeybook Zoom Social Media Management Digital Marketing Content Record keeping

Social Media Manager

The Works, Inc

Jan 2022 - Jan 2024 (2 years)

Managed social media accounts and online communications for a staffing company, including promotional content and community inquiries. Spearheaded website creation and updates while organizing digital information and maintaining consistent communication across platforms.

Social Media Management Digital Marketing Online Communication Customer Community Inquiry Response Flyer Creation Record keeping

Office Assistant

California Highway Patrol

Jun 2020 - Jul 2022 (2 years 1 month)

Provided administrative support in a professional government office environment by entering and maintaining accurate records and managing filing systems. Handled phones and emails, supported office budgeting and purchasing, and assisted with document organization and customer service.

Administrative Support Records Management Data Entry File Organization Phone Support Customer Service Purchasing Quarterly Ordering Attention To Detail

Office Manager

Redwood Restoration Inc

Mar 2018 - Apr 2020 (2 years 1 month)

Managed daily office operations for a water and fire restoration company by developing office systems to improve organization and efficiency. Handled payroll and invoice processing, prepared insurance claims and project estimates, and coordinated client, insurance, and vendor communications.

Office Operations Payroll Processing Invoice Processing Financial Record Keeping Documentation Project Coordination

Reception

Seltzer Property Management

Aug 2016 - Mar 2018 (1 year 7 months)

Provided front desk support for a property management office, assisting tenants, property owners, and vendors with daily administrative needs. Processed rental applications, handled rent payments, maintained accurate records, and managed phone/email inquiries and follow-ups.

Front Desk Support Tenant Communication Rental Applications File Organization

Customer Service/Shift Lead

Yokayo Bowling Center

Feb 2014 - Aug 2016 (2 years 6 months)

Delivered customer service while managing day-to-day bowling center operations as a shift lead. Handled cash transactions and end-of-day closing, managed reservations and customer accounts, and supported league coordination and promotional social media content.

Customer Service Shift Leadership Cash Transactions Payments Deposits Reservations Management League Coordination Lane Services Support Issue Resolution Inventory Management Social Media Content

Administrative Assistant

MendoLake Staffing

Jan 2012 - Jan 2013 (1 year)

Provided administrative support including filing, data entry, and record organization. Entered employee information into company systems and assisted with daily office operations.

Administrative Support Filing Data Entry Employee Information Entry Office Administration

Treasurer

Modoc County Little League Board

Jan 2026 - Present (8 months)

Managed financial records and supported organizational budgeting for the board. Maintained accurate documentation to support financial accountability.

Financial Record Management Documentation