SUshelbee User
@shelbeeuser
Dependable hospitality professional with management and customer-service expertise.
United StatesWhat I'm looking for
I am a dependable hospitality professional with 3+ years of customer service and management experience across retail and food-service environments. I consistently deliver welcoming guest services, accurate financial transaction processing, and organized front-desk and store operations while resolving guest concerns efficiently.
My background includes visual merchandising, store management, shift leadership, and barista roles where I improved store presentation, collaborated across multi-store teams, adjusted staffing to support sales trends, and maintained quality service during high-volume periods. I bring strong organizational skills, POS and data-entry experience, and a focus on fostering a caring environment for guests and staff.
Experience
Work history, roles, and key accomplishments
Visual Merchandiser
Surf Style Retail Management Inc.
Jul 2023 - Present (2 years 7 months)
Managed and set incoming product displays across stores to enhance customer experience and drove schedule adjustments based on sales reports to support underperforming locations.
Store Manager
Surf Style Retail Management Inc.
Jun 2023 - Present (2 years 8 months)
Managed store operations including accurate financial transaction processing and deposits, led sales initiatives and collaborated with leadership to maintain a welcoming customer environment.
STBarista
Starbucks
Jun 2022 - Jul 2023 (1 year 1 month)
Managed drive-thru and counter service, prepared and served beverages and food while maintaining quality and sanitation standards to ensure efficient guest service.
Shift Leader
Culver's
Feb 2020 - Jun 2023 (3 years 4 months)
Led shift operations including employee scheduling, training and quality maintenance during peak periods to improve guest satisfaction and operational efficiency.
Education
Degrees, certifications, and relevant coursework
Palmetto Ridge High School
High School Diploma, High School Diploma
2019 - 2023
Completed high school diploma at Palmetto Ridge High School with coursework and activities during 2019–2023.
Availability
Location
United StatesAuthorized to work in
Job categories
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