Sheina Dorch

I am a licensed insurance agent with two years' experience and a proven record as a general manager, driving a 30% revenue increase through strategic leadership.

I specialize in optimizing client satisfaction and streamlining claims processes, leveraging Zendesk, Microsoft Office, and disciplined data entry to ensure compliance and accurate client records.

I lead teams through hands-on coaching, inventory control, and process improvements that boost efficiency and morale; I seek roles where I can apply operations, customer service, and claims expertise to deliver measurable results.