Sheina Dorch
@sheinadorch
I am a licensed insurance agent and proven operations leader.
United StatesWhat I'm looking for
I am a licensed insurance agent with two years' experience and a proven record as a general manager, driving a 30% revenue increase through strategic leadership.
I specialize in optimizing client satisfaction and streamlining claims processes, leveraging Zendesk, Microsoft Office, and disciplined data entry to ensure compliance and accurate client records.
I lead teams through hands-on coaching, inventory control, and process improvements that boost efficiency and morale; I seek roles where I can apply operations, customer service, and claims expertise to deliver measurable results.
Experience
Work history, roles, and key accomplishments
Licensed Insurance Agent
QuoteManage
Apr 2022 - May 2024 (2 years 1 month)
Assisted clients with filing insurance claims and prepared compliant policy proposals, streamlining claim processes and implementing Zendesk tools to improve record accuracy and client satisfaction.
General Manager
Victra
Jul 2017 - Jan 2021 (3 years 6 months)
Oversaw store operations and strategic initiatives that elevated store performance and revenue by 30%, while improving inventory accuracy and driving teams to exceed sales targets.
Education
Degrees, certifications, and relevant coursework
North Marion High School
High School Diploma, General Studies
2004 - 2007
Completed High School Diploma at North Marion High School, attending from August 2004 to May 2007.
Availability
Location
United StatesAuthorized to work in
Job categories
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