SNsheila ndunge
@sheilandunge
Impact-driven CSR leader and retail sales advisor focused on community development and youth empowerment.
KenyaWhat I'm looking for
I am an impact-driven CSR leader with 7+ years' experience in community engagement, partnership management, and sustainable development. I combine retail sales leadership, program design, and digital community outreach to deliver measurable social impact for youth, schools, and vulnerable groups.
I have led partnerships benefiting 3,000+ children, implemented eco-friendly delivery practices, and built multi-sport facilities while managing store operations and coaching swimming. I prioritize inclusion, measurable outcomes, and long-term local partnerships to drive youth empowerment and community resilience.
Experience
Work history, roles, and key accomplishments
CSR Lead
Decathlon Sports Kenya Ltd
Jul 2020 - Present (5 years 7 months)
Led CSR partnerships and localized Decathlon Foundation events, delivering programs for 3,000+ children, implementing 80% eco-friendly deliveries and building community sports infrastructure that enabled 60 children to complete Grades 4–8.
Swimming Coach
Riara Group of Schools
Jan 2020 - Dec 2022 (2 years 11 months)
Taught and coached 80+ learners in water safety and competitive techniques, designed age-appropriate training schedules, and organized inter-house events that led to students winning inter-school medals.
Sales & Marketing Representative
C&C Polaken Ltd
Jan 2017 - Dec 2018 (1 year 11 months)
Developed marketing campaigns and secured product placement in major retail chains, boosting monthly sales by 20% and expanding the distribution network while ensuring regulatory compliance.
Customer Service Agent
Imexolutions Ltd
Jan 2016 - Dec 2017 (1 year 11 months)
Responded to client inquiries across channels and resolved complaints, improving customer satisfaction ratings and streamlining feedback reporting to inform sales improvements.
Marketing & Retail Assistant
V2poa Shop & Zaiba Designs
Jan 2014 - Dec 2016 (2 years 11 months)
Managed store operations and social media, represented the brand at pop-up markets, and improved delivery efficiency and brand visibility through on-ground and digital marketing initiatives.
Education
Degrees, certifications, and relevant coursework
KMKenya Institute of Management
Certificate in Business Management, Business Management
2014 - 2014
Completed a Certificate in Business Management focusing on foundational business and management practices.
Nairobi Aviation College
Diploma in Tours & Travel Management, Tours & Travel Management
2012 - 2013
Completed a Diploma in Tours & Travel Management with training in travel operations and tourism services.
East African Institute
Certificate in Computer Packages, Computer Applications
2009 - 2009
Completed coursework in computer packages including Microsoft Word and Excel to support administrative and reporting tasks.
St. Anne's Muthale Girls' Secondary School
Kenya Certificate of Secondary Education, General Secondary Education
2008 - 2008
Completed the Kenya Certificate of Secondary Education with general secondary education coursework.
Availability
Location
KenyaAuthorized to work in
Social media
Job categories
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