Moreen Ndirangu
@moreenndirangu
Development practitioner focused on humanitarian impact, community support, and customer-centered work.
What I'm looking for
I am a dedicated development practitioner with a strong background in humanitarian and community support initiatives. I lead with empathy and resilience, motivated to create meaningful impacts through effective communication, organized planning, and strategic partnerships.
Currently, I work as a Direct Sales Representative at Caritas Microfinance Bank, where I handle sales & prospecting, product promotion, and customer engagement. I also support documentation, reporting & feedback, and use market intelligence to drive cross-selling & upselling.
Alongside this, I volunteer with Kenya Red Cross Society to support disaster response and provide comfort and vital services to crisis-affected individuals. I bring this same service mindset into my internship experience as a Social Welfare Officer Intern at Nyeri County Government, where I supported welfare initiatives for vulnerable groups through records management, weekly reporting, and social inquiry responses.
Earlier, I served as an Attachèe at the Ministry of Labour and Social Protection, handling front office duties, ICT operations including data entry, and support to self-help groups through enrollment, registration, verification, and membership card processing. I also built development and partnership capacity with the National Council of NGOs, and completed cooperative training with Global Communities (USAID), complementing my Bachelor of Arts in Development Studies (Second-Class Honors, Upper Division) and recognition through Presidential Awards for professionalism, integrity, consistency, and teamwork.
Experience
Work history, roles, and key accomplishments
Direct Sales Representative
Caritas Microfinance Bank
Jan 2026 - Present (5 months)
Conducted direct sales through prospecting, product promotion, and customer engagement for financial services. Maintained documentation and supported ongoing reporting, feedback, and cross-selling/upselling activities.
Volunteer (Disaster Response)
Kenya Red Cross Society
Aug 2024 - Present (1 year 10 months)
Supported humanitarian and disaster-response activities by working with a team to provide comfort and deliver vital services to crisis-affected individuals. Assisted with efforts to alleviate human suffering during disasters.
Social Welfare Officer Intern
Nyeri County Government
Feb 2025 - Dec 2025 (10 months)
Supported social welfare services for vulnerable groups through administration, customer care, and handling social inquiries. Helped with community sensitization, documentation/records management, and coordination with government and NGO stakeholders.
Education
Degrees, certifications, and relevant coursework
The Catholic University of Eastern Africa
Bachelor of Arts, Development Studies
2019 - 2024
Grade: Second-Class Honors, Upper Division
Earned a Bachelor of Arts in Development Studies, graduating on 27 October 2024.
Seed of Peace Africa
Peace and Conflict Resolution Training, Peace and Conflict Resolution
2022 -
Completed a training course in Peace and Conflict Resolution, covering active listening, effective communication, emotional regulation, and problem-solving skills.
Global Communities (USAID)
Cooperative Training, Cooperative Administration
2024 -
Completed cooperative training focused on the administration and running of cooperatives, finishing in November 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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