AOAlex Onyango
@alexonyango
Organized community engagement and field coordination professional with strong customer service skills.
KenyaWhat I'm looking for
I am an organized and dependable community engagement and field coordination professional with over 3 years of experience managing records, handling client queries, and supporting office functions. I have led outreach, training and data-collection efforts for NGOs and social initiatives, consistently delivering accurate, actionable data using tools like Taro Works and Microsoft Office.
I excel in customer service, fundraising, and stakeholder engagement across multicultural settings, communicating fluently in English and Swahili. I am results-driven, comfortable working under supervision in structured environments, and consistently meet targets while maintaining professionalism and resilience.
Experience
Work history, roles, and key accomplishments
GAFace to Face Fundraiser
Greenpeace Africa
Apr 2024 - Present (1 year 8 months)
Conduct public engagement and fundraising across Nairobi to recruit members and meet daily/weekly targets while promoting Greenpeace Africa's mission and maintaining a professional, resilient presence.
Field Agent
Schools Safe Water Initiative
Jan 2023 - Dec 2024 (1 year 11 months)
Conducted school-based outreach and training on safe water practices, distributed chlorine tablets, and led data collection via TaroWorks to deliver clean, actionable program data and community sensitization.
Field Agent
Box Commerce Kenya
Jan 2021 - Sep 2022 (1 year 8 months)
Prospected and onboarded SMEs onto the Box Commerce platform, conducted follow-ups and troubleshooting to ensure merchant adoption and comfort with the platform.
Customer Service Representative
CCI Global
Oct 2021 - Apr 2022 (6 months)
Resolved customer issues across phone, email, chat and social media channels, ensuring timely resolution and high satisfaction while supporting other reps in customer interactions.
Merchandiser
Nairobi Bottlers Limited
Jun 2021 - Oct 2021 (4 months)
Maintained product displays and shelf standards in retail outlets, analyzed sales trends, supported promotional setups, and reported customer reactions to inform key account management.
Trainer and Facilitator
Africa Youth for Sustainable Development
Nov 2019 - Aug 2020 (9 months)
Planned and delivered community trainings on sustainable development topics including health, education sensitization, and tree planting to mobilize local participation and awareness.
Community Youth Project Coordinator
Center of International Voluntary Services
Mar 2018 - Sep 2019 (1 year 6 months)
Liaised between volunteers, beneficiaries, and sponsors to coordinate community development projects, facilitated trainings, and reported outcomes to support poverty-alleviation initiatives.
Education
Degrees, certifications, and relevant coursework
Mawego Technical Institute
Community Development and Social Work
Enrolled in Community Development and Social Work program; studies deferred.
Oriwo Boys High School
High School Diploma, Secondary Education
Grade: C+
Completed secondary education with an attained grade of C+.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Interested in hiring Alex?
You can contact Alex and 90k+ other talented remote workers on Himalayas.
Message AlexFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
