Sheila Carr

Successfully reduced the release backlog and introduced Scrumban to improve agility and workflow monitoring. Managed the Core product backlog and collaborated with stakeholders and cross-functional teams to define user stories and launch new features.

Managed the ExactPath product backlog, ensuring alignment with customer requirements and improving features to increase user satisfaction. Collaborated with stakeholders to define user stories and worked with Product Management and UX teams to launch new features and facilitate Scrum ceremonies.

Oversaw multiple products, implementing and leading regular Scrum ceremonies to streamline development processes. Produced release documentation and video demonstrations, informed the product roadmap through client focus groups, and translated concepts into detailed user stories. Ensured all work met WCAG AA accessibility standards and assisted in implementing a Product Insights application.

Directed the product roadmap for Smart VLE and led Agile Scrum processes using Azure DevOps to optimise team performance and ensure timely delivery. Managed a cross-functional development team, developed SCORM-compliant learning materials, and oversaw SEPA and Smart Applicant products.

Supervised Functional Skills tutors across five North Region centres, providing support and guidance to enhance instructional quality. Acted as Internal Quality Assurer (IQA) and organised External Quality Assurer (EQA) visits, maintaining high educational standards and a low-risk assessment rating.

Provided instruction in Functional Skills to students. Supported learners in developing essential English and Maths competencies.

Assessed candidates for NVQ qualifications and provided tutoring in Key Skills. Supported learners in achieving vocational and essential skills qualifications.

Performed duties as a Dental Nurse and managed administrative tasks within the practice. Supported dental procedures and oversaw practice administration.

Provided chairside assistance to dentists during various procedures. Ensured patient comfort and maintained clinical hygiene standards.

Assisted dentists with patient care and dental treatments. Managed clinical supplies and prepared treatment rooms.

Performed duties as a Dental Nurse and managed front desk reception tasks. Provided patient care support and handled appointments and patient inquiries.

Served as a Dental Nurse and managed the daily operations of the dental practice. Oversaw administrative tasks, staff coordination, and patient flow.

Completed a Level 5 Professional Diploma in Education with a focus on Numeracy. This qualification enhanced my skills in teaching and assessing mathematical concepts.

Obtained a Certificate in Oral Health Education. This certification provided specialized knowledge in promoting oral health.

Earned a National Certificate in Dental Nursing. This qualification provided foundational skills and knowledge in dental assistance.

Completed General Certificate of Education (GCE) studies.