Open to opportunities

Sheikh Usman

@sheikhusman

Message

I am a project manager and recruiter with a psychology background, skilled in student services and communication.

Pakistan

Message

What I'm looking for

I seek a collaborative role in student services, admissions, or project coordination where I can apply my psychology background, improve processes, mentor colleagues, and grow into broader leadership responsibilities.

I am an accomplished, result-driven project manager and recruiter with a psychology background who blends creativity with a deep understanding of people. I focus on practical solutions and clear communication to resolve issues and improve processes.

As Head of Registration I manage student portals, ticket systems, ID card security and maintain accurate records while resolving student queries promptly. Previously I supported executives remotely, delivered international chat support, and coordinated admissions—consistently improving workflows and stakeholder communications.

I bring strong Microsoft Office, portal troubleshooting, presentation and leadership skills, plus fluency in multiple languages. I seek collaborative roles where I can apply my people-focused approach and continue developing professionally.

Experience

Work history, roles, and key accomplishments

Current

Head of Registration

Current

Denning Hyderabad Campus

Jan 2023 - Present (2 years 8 months)

Manage student registration and resolve queries via a ticket system, maintain secure ID card records, and keep the student online portal up-to-date to improve administrative efficiency.

Student Registration Ticketing Systems Records Management Customer Support MS Office Communication

Assistant

Gobind Creations Crop

Mar 2021 - Dec 2022 (1 year 9 months)

Managed schedules and communications for company executives, organized meetings, maintained accurate records, and drafted correspondence to streamline executive operations.

Executive Support Scheduling Meeting Coordination Records Management Email Drafting Communication MS Office Remote Collaboration

Chat Support Representative

Mind Bridge

Feb 2020 - Jan 2021 (11 months)

Responded to customer queries via phone, email, and chat, identified customer needs to assist with product features, and coordinated with team members to resolve issues promptly.

Customer Support Live Chat Email Support Phone Support Ticketing Systems Multitasking Communication

Admission Coordinator

Monarch Institute of International Studies

Feb 2019 - Jan 2020 (11 months)

Managed admissions procedures and onboarding, assisted with client queries, and supported the Admission Director in supervising a team of admission representatives to streamline enrollment.

Admissions Onboarding Client Relations Record keeping Communication MS Office

Education

Degrees, certifications, and relevant coursework

University of Sindh

Bachelor of Science, Psychology

2016 - 2019

Activities and societies: Internship (1 year); Counseling/Disorders/Treatment (online); Effective Presentation Course; Effective Leadership Course (HP Life).

Completed a Bachelor of Science in Psychology covering core principles and foundational topics in psychology from Aug 2016 to Dec 2019.