Open to opportunities

Nimra Chughtai

@nimrachughtai

I am a results-driven communications professional specializing in project management, client relations, and data-informed campaigns.

Pakistan

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What I'm looking for

I’m seeking a communications or project-oriented role where I can apply CRM, data analysis and campaign skills to improve customer experience, lead initiatives, and grow professionally in a collaborative, community-focused organization.

I am a hands-on communications professional with strong project and time management skills, committed to building long-lasting client relationships and delivering optimized, data-driven results. In recent roles I developed automated administrative systems that improved efficiency by 40%, authored an industry article, and supported an EU co-funded OCEAN project with reporting and data analysis.

Previously I drove a 30% revenue increase and achieved an 85% admissions closing ratio by streamlining review processes, managing high-volume enquiries, and applying targeted sales strategies. I bring CRM and database expertise, event coordination and teaching experience, and a passion for continuous learning and community engagement.

Experience

Work history, roles, and key accomplishments

Business Support Officer

The Nautical Institute

Nov 2023 - May 2024 (6 months)

Supported cross-organisational teams on the EU co-funded OCEAN project, delivering reports and data analyses and compiling a global maritime institutes directory. Developed automated administrative systems that improved daily task efficiency by 40% and authored an article for the institute's magazine.

Project Management Data Analysis CRM Process Automation Survey Design Report Writing Customer Service

Admissions Officer

Iqra University

Dec 2020 - Nov 2023 (2 years 11 months)

Managed admissions operations and applied sales strategies that increased revenue by 30% and achieved an 85% closing ratio for Medical and Business programs. Streamlined application review processes, met the 60-day quota within five weeks, and organized recruitment events to boost engagement.

Sales Admissions CRM Lead Conversion Database Management Event Management Reporting Customer Service Communication

Secondary School Teacher

The Educator's School

Sep 2018 - Dec 2020 (2 years 3 months)

Taught Mathematics and Computer Science to students aged 11–14 using multimedia and educational technology to increase engagement and improve learning outcomes. Collaborated on extracurricular events and maintained strong parent-teacher relationships to support student development.

Curriculum Development Educational Technology Lesson planning Classroom Management

Education

Degrees, certifications, and relevant coursework

University of Karachi

Master of Arts, Mass Communications

Grade: First Division

Activities and societies: Hosted university talk shows; authored a report on the impact of the Coronavirus; led a patient support communication campaign for Jinnah Hospital.

Completed a Master of Arts in Mass Communications with a focus on TV News & Production at the University of Karachi, graduating First Division.