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Amna QaziAQ
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Amna Qazi

@amnaqazi

Project Manager and client-relations professional with 2 years coordinating cross-functional teams and delivering KPI-driven projects.

Pakistan
Message

What I'm looking for

I’m looking for a role where I manage client expectations, coordinate cross-functional teams, and drive measurable results through clear communication, KPI tracking, and continuous improvement—while growing my project and client-relations expertise.

I’m a final-year BBA student majoring in Human Resources, with two years of hands-on experience building strong client partnerships and managing day-to-day delivery. I bring a results-driven mindset, clear communication, and a commitment to consistent service quality.

In my role as Project Manager at Techigator (November 2023 – September 2024), I managed client expectations, coordinated with design and marketing teams, and ensured deliverables aligned with business goals. I reported project status and financial updates, collected client feedback, and supported continued funding through timely communication.

I also led cross-functional teams to meet and exceed KPIs by monitoring performance, managing risks, and identifying future capacity needs. When issues and conflicts came up, I resolved them efficiently and applied project management methodologies to keep teams aligned.

Earlier, I worked as a Lead Generation Specialist at Appedology (November 2021 – February 2022), researching remote business opportunities and generating qualified leads through relationship-building. I started my career as a Customer Support Executive at Ibex (February 2021 – November 2021), delivering patient-focused service, scheduling appointments, and supporting confidentiality and privacy standards.

Experience

Work history, roles, and key accomplishments

IB

Customer Support Executive

Ibex

Feb 2021 - Nov 2021 (9 months)

Delivered tailored patient support by listening to inquiries, resolving issues on the first interaction, and recommending appropriate service plans. Scheduled clinical trial appointments, maintained confidential records, and supported agent performance through floor guidance.

Education

Degrees, certifications, and relevant coursework

Virtual University logoVU

Virtual University

Bachelor of Business Administration (BBA), Human Resources Management

2023 -

Final-year BBA student majoring in Human Resources Management at Virtual University in Karachi, Pakistan.

GC

Govt. Degree College

Intermediate (Pre-medical), Pre-medical

2018 - 2020

Completed HSC (Intermediate) in Pre-medical at Govt. Degree College in Karachi, Pakistan.

PS

Pakistani School

Matriculation (Science), Science

2016 - 2018

Completed SSC (Matriculation) in Science at a Pakistani School in Ajman, UAE.

Tech stack

Software and tools used professionally

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