Sheera Hassan
@sheerahassan
Customer Relations Executive with strong legal and administrative skills.
What I'm looking for
I am a dedicated Customer Relations Executive with two years of experience in managing client relationships and ensuring customer satisfaction. My role at EON Auto Mart Sdn Bhd has equipped me with the skills to maintain regular communication with customers, create insightful reports, and handle insurance renewals effectively. I pride myself on my ability to resolve issues promptly, which has significantly contributed to enhancing customer loyalty.
Prior to my current position, I spent five years as a Senior Conveyancing Executive, where I developed a strong foundation in legal documentation and administrative tasks. My educational background in Legal Studies has further strengthened my attention to detail and my ability to navigate complex legal frameworks. I am fluent in both English and Bahasa Melayu, which allows me to communicate effectively with a diverse clientele.
Experience
Work history, roles, and key accomplishments
Customer Relations Executive
EON Auto Mart Sdn Bhd
Mar 2022 - Present (3 years 3 months)
As a Customer Relations Executive, I manage client relationships, resolve issues, and ensure customer satisfaction. I maintain regular contact with customers, create reports on service performance, and handle insurance renewals.
Corporate Communications
Mumtaz Generation International Sdn Bhd
Oct 2021 - Jan 2022 (3 months)
In this role, I drafted project proposals, presented them to management, and collaborated with the business development team to organize events and handle pre-school enrollment inquiries.
Senior Conveyancing Executive
Messrs Noorin Alhabshi & Associates
Jan 2020 - Oct 2021 (1 year 9 months)
As a Senior Conveyancing Executive, I conducted documentation stamping, prepared legal documents for transactions, and attended to clients for document signing.
Education
Degrees, certifications, and relevant coursework
Universiti Teknologi MARA
Bachelor of Legal Studies with Honours, Legal Studies
2021 - 2028
Pursuing a Bachelor of Legal Studies with Honours, focusing on various aspects of legal principles and practices.
Universiti Melaka
Diploma in Law & Syariah, Law & Syariah
2012 - 2015
Completed a Diploma in Law & Syariah, covering essential legal concepts and the application of Syariah law.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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