Skip to main content
sheena gujralSG
Open to opportunities

sheena gujral

@sheenagujral

Merchandising and operations professional with a focus on client satisfaction.

India
Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities in operations and merchandising.

I am a merchandising and operations professional with over a year of experience in promotional products and branded merchandise. My expertise lies in order processing, vendor coordination, and ensuring brand consistency. I have successfully supported remote teams in the U.S. on deadline-driven projects, demonstrating my ability to adapt and thrive in fast-paced environments.

In my current role as an Operations Coordinator at BAMKO, I oversee project execution for promotional product orders, manage vendor negotiations, and ensure quality compliance. My previous experience as a Front Desk Associate at Delta Hotels By Marriott allowed me to hone my customer service skills, ensuring 100% customer satisfaction while maintaining brand standards. I am committed to optimizing workflow efficiency and training new hires to contribute to team success.

Experience

Work history, roles, and key accomplishments

BA
Current

Operations Coordinator

BAMKO

Jul 2024 - Present (2 years 1 month)

Oversee project execution for promotional product orders, manage vendor coordination, pricing, and production timelines. Ensure quality compliance, resolve logistical issues, and provide project updates while training new hires to optimize workflow efficiency.

PL

Customer Care Executive

Premium Customer IT Services Pvt. Ltd.

Feb 2023 - Apr 2023 (2 months)

Provided high-quality support to over 50 clients daily, resolved issues efficiently, and contributed to service improvements and best practices while maintaining performance metrics.

DM

Front Desk Associate

Delta Hotels By Marriott

Feb 2023 - Apr 2023 (2 months)

Managed guest relations and property operations, ensuring 100% customer satisfaction and adherence to brand standards while maintaining policy compliance.

JA

Flight Attendant

Jet Airways

Mar 2014 - May 2014 (2 months)

Ensured safety compliance for flights with over 150 guests, delivered high-level customer service, and built strong working relationships while collaborating with team members for smooth flight operations.

Education

Degrees, certifications, and relevant coursework

IGNOU logoIG

IGNOU

Certification, Customer Care Executive

2023 - 2023

Symbiosis Skills And Professional University logoSU

Symbiosis Skills And Professional University

Bachelor of Arts, Human Resources

2019 - 2022

Frankfinn Institute Of Air Hostess Training logoFT

Frankfinn Institute Of Air Hostess Training

Certification, Flight Attendant

2014 - 2015

Frankfinn Institute Of Air Hostess Training logoFT

Frankfinn Institute Of Air Hostess Training

Diploma, Aviation, Hospitality, Travel Management

2012 - 2014

Frankfinn Institute Of Air Hostess Training logoFT

Frankfinn Institute Of Air Hostess Training

Certification, Travelport Galileo GDS Course

2013 - 2013

Tech stack

Software and tools used professionally

Interested in hiring sheena?

You can contact sheena and 90k+ other talented remote workers on Himalayas.

Message sheena

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan