Harpreet Singh

Worked in European A.U. accounts at Amazon India Development Center handling account specialist responsibilities and process tasks across EU operations. Managed documentation and assisted with account reconciliation to maintain process accuracy.

Performed document filing, liaised with accounts to prepare final bills and quotations, and oversaw raw material purchasing and stock replenishment to support operations.

Provided technical support for Verizon USA in an international voice process, resolving customer technical issues and maintaining service quality for US-based customers.

Handled inbound customer service for Walmart Canada, resolving order-related concerns and working on escalation desk; progressed from CSE to escalation roles over a 3+ year tenure.

Managed warehouse stock levels, coordinated deliveries and collections, oversaw delivery vehicles, and addressed short-delivery issues to ensure timely client payments and fulfillment.

Oversaw garment production from sampling to shipment for exports to USA and Mexico, managed production teams and finishing/packing to meet shipping deadlines and quality standards.

Managed wholesale buying and selling across Europe, negotiated prices and delivery terms with factories, and finalized product ranges for contract clients.

Handled corporate affairs including finance, customs, and VAT matters while supporting company governance and board-level administrative responsibilities.

Led a team of merchandisers managing a £10M turnover for Western Europe, liaised with factories for timely delivery, and prepared sales and gross margin reports for management.

Conducted factory visits and inspections to ensure correct fabric and accessories were used, coordinated raw material orders, and performed final quality inspections for UK buyers.

Worked in design and sampling, liaised with clients to develop sample ranges for bulk seasonal orders and supported the export merchandising process.

Completed a Master in Business Administration in International Business at London College of Fashion during 2006–2007.

Completed a project-based full-time Master in Business Administration (International Business) at London School of Scholars in 2005–2006.

Completed an Executive Diploma in Applied Management Strategy (project-based, full-time) in 2005–2006.

Completed an Advanced Diploma in Fashion Technology (Edexcel Level 5 / B.Tech in Fashion Technology) from 2002 to 2005.

Grade: 87.92%

Completed a Bachelor of Commerce through the School of Open Learning, Delhi University from 2001 to 2004 with high marks.

Grade: 83%

Completed Senior Secondary (10+2) at Guru Harkrishan Public School, Vasant Vihar in 2000–2001.

Grade: 89.72%

Completed Secondary (10th) at Guru Harkrishan Public School, Vasant Vihar in 1998–1999.