I'm primarily seeking a role that aligns with my skills and passions while offering opportunities for growth and development. I'm eager to contribute my expertise and learn from talented colleagues in a supportive and collaborative environment. Additionally, I value meaningful work that allows me to make a positive impact.
SGOpen to opportunities
Sheena Guinabasan
@sheenaguinabasan
A results-driven professional in social media management, telemarketing, and customer service.
PhilippinesWhat I'm looking for
A results-driven professional in social media management, telemarketing, and customer service. Proven ability to create effective social media campaigns, build relationships with customers, and exceed sales targets.
Experience
WKCold calling, assisted trading/investment industry
Appointment Setter
ALCold calling self storage facility for interested seller.
Appointment Setter
DGSocial Media Manager, market research, Organize
managers’ calendars, social media managing etc.
Creating and publishing content to a variety of platforms,
and interacting with their communities and audiences.
Lead Generation, cold email, Data Entry, Create Email
Marketing
Graphic Design
Appointment Setter
JC
Fraud Prevention Analyst, Disputes by Phone Specialist and Merchant Canada
JP Morgan Chase Bank and Co.
Dec 2016 - Dec 2021 (5 years)
Supports Merchants by doing troubleshoots on their terminals.
Ensure timely follow-up on merchant inquiries
Reviewing and monitoring business transactions to ensure accuracy and prevent fraudulent activities.
FRSocial Media Manager, market research, Organize
managers’ calendars, social media managing etc.
Creating and publishing content to a variety of platforms,
and interacting with their communities and audiences.
Lead Generation, cold email, Data Entry, Create Email
Marketing
Graphic Design
COTechnical Support Specialist
Concentrix
Apr 2015 - Dec 2016 (1 year 8 months)
Supports clients and does troubleshoot with Macy's website.
SSCustomer Service Specialist
Siblings Solutions
Oct 2014 - Mar 2015 (5 months)
Assist customers and resolve issue with their internet service
provider.
Tech stack
Learn about the tools and technologies that Sheena likes to use.
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
Salary expectations
20k-24k USD
Social media
Job categories
Skills
Customer ServiceTechnical Customer ServiceFinanceMerchant AcquiringFraud PreventionFraud MitigationCard DisputesTelemarketingInvestmentTradingDesignGraphic DesignSocial Media StrategyAdministrationAdministrative WorkAppointment SettingSalesInvestingClient ServicesSocial Media ManagementEmail CampaignsB2B Sales
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