Shawna Moore

I am a dedicated customer service professional with a diverse background in hospitality and support roles. My journey began in the restaurant industry, where I honed my skills as a waitress and bartender at Canoe Restaurant & Tavern. I take pride in providing exceptional service, ensuring that every guest feels welcomed and satisfied. My ability to multitask and manage customer needs has been key to my success in this fast-paced environment.

Transitioning into the customer service sector, I worked at CruCon Cruise Outlet as a Customer Service Representative and Documentation Specialist. Here, I developed strong communication skills while assisting customers with their cruise bookings and inquiries. My proficiency in tools like Microsoft Excel and Word allowed me to streamline processes and enhance the customer experience. Additionally, my role at Green Mountain Treatment Center as a Recovery Support Specialist further solidified my commitment to helping others, where I provided support to individuals in recovery and managed administrative tasks efficiently.