Shavani Williams

I am a detail-oriented and driven Human Resources professional with a solid foundation in administrative operations and customer relations. Currently pursuing a Bachelor of Science in Business Administration with a concentration in Human Resources, I am set to graduate in May 2025. My experience has equipped me with the skills to handle confidential information, coordinate schedules, and support HR functions efficiently and professionally.

In my current role as a Secretary at Emory University, I support the Counseling & Psychology Services department by managing correspondence, maintaining confidential records, and coordinating schedules. My ability to thrive in fast-paced environments has allowed me to manage multiple tasks effectively while delivering high-quality results. I have also gained valuable experience in onboarding new staff and ensuring compliance with organizational protocols, which has further honed my administrative skills.

Previously, I worked as an Insurance Clerk at National Caribbean Insurance Ltd, where I administered policy renewals and processed payments while delivering exceptional customer service. My attention to detail and commitment to accuracy reduced processing errors by 15%, showcasing my ability to improve operational efficiency. I am eager to leverage my skills and experiences in a dynamic HR role that values professionalism and growth.