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Shashi KumarSK
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Shashi Kumar

@shashikumar4

CRM and content growth specialist who builds automated journeys and analytics-driven audiences.

India
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What I'm looking for

I’m looking for a role where I can own CRM automation and analytics—building audience segmentation, optimizing funnels and retention, and partnering cross-functionally to drive measurable growth with tools like CleverTap, SQL, and BI dashboards.

I deliver high-quality, time-sensitive sports content across digital broadcast platforms. As a Content Delivery Specialist (Freelance) at Maginifi (Videoverse), I coordinate with cross-functional teams to ingest, manage, and deliver VOD and live content assets.

At FanCode, I led multi-channel CRM strategies (Push, WhatsApp, Email, SMS) to drive measurable gains. I architected automated CleverTap journeys for activation and upsell using real-time behavioral triggers, and I bridged Data Warehouses and CRM platforms via SQL and Reverse ETL for hyper-accurate audience segmentation. I also optimized campaign ROI with cohort analysis and funnel metrics, and executed automated WhatsApp and Email lead-nurturing flows for product launches.

I built automated Power BI and Looker dashboards to track real-time campaign health and long-term retention trends. Earlier, as an Associate Analyst, I analyzed sports performance data and developed predictive models and statistical algorithms to forecast player performance, which still shapes how I approach data-backed decisions today.

Experience

Work history, roles, and key accomplishments

MV
Current

Content Delivery Specialist

Maginifi (Videoverse)

Oct 2024 - Present (1 year 8 months)

Delivered high-quality, time-sensitive sports content across digital broadcast platforms. Coordinated with cross-functional teams to ingest, manage, and deliver VOD and live content assets.

FA

Associate Manager, Product Content

FanCode

Oct 2020 - Oct 2024 (4 years)

Led multi-channel CRM strategies (Push, WhatsApp, Email, SMS) to drive measurable gains and designed automated CleverTap journeys using real-time behavioral triggers. Built SQL/Reverse ETL-driven audience segmentation and BI dashboards in Power BI and Looker to monitor campaign health and retention.

Education

Degrees, certifications, and relevant coursework

ST

Sri Indu College of Engineering & Technology

Bachelor of Technology (BTech)

2010 - 2014

Earned a Bachelor of Technology (BTech) from Sri Indu College of Engineering & Technology in Hyderabad from 2010 to 2014.

Tech stack

Software and tools used professionally

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