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Akshaya Kumar

@akshayakumar

Dedicated Customer Advocate passionate about turning user challenges into successful long-term partnerships. Focused on value delivery.

India
Message

What I'm looking for

I seek a customer-focused role where I can apply data analysis and CRM expertise to improve product adoption, support users, and grow in cross-functional teams.

I am looking for a company that:

  1. Values the Customer Team: Sees Customer Success and Support as a revenue center and a strategic pillar, not just a cost center.

  2. Innovative Product: Has a strong, scalable product that solves a genuine market need and offers clear pathways for customer growth.

  3. Culture of Collaboration: Promotes open communication between Success, Support, Sales, and Product teams.

Experience

Work history, roles, and key accomplishments

HUDl logoHU

Sports Analyst

Jul 2020 - Oct 2021 (1 year 3 months)

Analyzed sports performance data using advanced analytical tools.
Contributed to the development of automated analysis workflows.

Education

Degrees, certifications, and relevant coursework

PDA College of Engineering logoPE

PDA College of Engineering

Industrial Engineering

2014 - 2018

Grade: 7.94

PE

PDA College of Engineering

Bachelor of Engineering, Engineering

Completed a Bachelor of Engineering degree at PDA College of Engineering, graduating in 2018 with foundational engineering coursework.

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Akshaya Kumar - Sports Analyst - HUDl | Himalayas