Open to opportunities

Aazad User

@aazaduser

I am an experienced System Administrator and Network Specialist delivering secure, reliable network and systems management.

Nepal

Message

What I'm looking for

I seek hands-on system and network administration roles emphasizing security, reliability, automation, and monitoring within collaborative teams, with opportunities to grow into infrastructure leadership.

I am an experienced System Administrator and Network Specialist with over 5 years of hands-on experience managing enterprise networks and systems. I have configured routers, switches, VLANs, VPNs, and firewalls from vendors such as Cisco, Fortigate, and Palo Alto, and I manage Active Directory, backups, and endpoint protection to ensure secure, reliable operations.

I contributed to VOIP projects like Getdesk and Ringaze, implemented monitoring with Nagios, Prometheus and Grafana, and deployed virtualization using VMware and Hyper-V. I take a proactive, detail-oriented approach to troubleshooting and documentation and seek roles where I can improve infrastructure resilience and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

System & Network Specialist

Current

Voxcrow Private Limited

May 2021 - Present (4 years 4 months)

Manage and maintain corporate network infrastructure, configuring routers, switches, and firewalls while implementing VLANs and VPNs to ensure secure connectivity. Administer Active Directory, backups, endpoint protection, and virtualization to maintain system reliability and operational continuity.

Cisco VLAN VPN Active Directory Windows Server Linux Backup

Network Support Administrator

Voxcrow Private Limited

Jan 2020 - Apr 2021 (1 year 3 months)

Resolved network and branch connectivity issues by installing and optimizing routers, switches, and firewalls to improve stability across departments. Managed OS deployments and provided regular support for network configurations and connectivity.

Routers Switching Firewalls VLAN VPN Windows Linux

Network Support

Voxcrow Private Limited

Dec 2019 - Jan 2020 (1 month)

Deployed and maintained network appliances and VPNs to support secure communications across branches. Provided email system support and assisted in troubleshooting network protocol issues to ensure reliable connectivity.

Routers VPN Network Protocols Troubleshooting

IT Support

Voxcrow Private Limited

May 2019 - Nov 2019 (6 months)

Installed and configured hardware and software, performed system updates on Windows and Linux platforms, and resolved hardware and network failures to minimize user downtime. Delivered proactive support to improve overall IT service availability.

Software Deployment Windows Linux Troubleshooting Endpoint Protection

Technical Support Officer

Loop Networks Limited

Nov 2016 - Jan 2019 (2 years 2 months)

Provided remote and onsite technical support for connectivity and hardware issues, troubleshooting routers, switches, and network appliances to restore service. Assisted with equipment installations and customer-facing troubleshooting to improve network reliability.

Remote Support Routers Switching Customer Support Cisco