Angeline Mong'are
@angelinemongare
Detail-oriented payments and loan review professional skilled in reconciliation, fraud detection, and data analysis.
What I'm looking for
I am a detail-oriented payments and loan review professional with a Bachelor of Commerce in Procurement and Supply Chain Management from the University of Nairobi. At Branch International I have led transaction reconciliations, managed customer refunds, evaluated loan applications, and monitored accounts to reduce fraud risk.
My work emphasizes process improvement and cross-team collaboration — I propose enhancements to engineering and product teams, escalate credit and product issues appropriately, and support new reconciliation module testing. I have experience initiating manual disbursements, maintaining loan review documentation, and ensuring data integrity across operations.
I have expanded my technical toolkit with courses in SQL and Power BI and cybersecurity fundamentals, strengthening my data retrieval, filtering, analysis, and reporting capabilities. I am a collaborative problem-solver committed to continuous learning and operational excellence.
Experience
Work history, roles, and key accomplishments
Payment Operations Associate
Branch International
Apr 2023 - Present (2 years 8 months)
Manage transaction reconciliations and customer refunds, monitor user accounts for fraud, assist testing of reconciliation modules, and propose process improvements to reduce risk and increase accuracy.
Loan Review Associate
Branch International
Jun 2021 - Mar 2023 (1 year 9 months)
Evaluated loan applications, identified and reported potential fraud flags, initiated manual disbursements, updated loan review documentation, and escalated credit and risk issues to leadership.
Loan Review Associate
Branch International
Feb 2019 - May 2020 (1 year 3 months)
Reviewed loan applications for new and repeat borrowers, flagged potential fraud, updated process documentation, initiated manual payouts, and recommended improvements to product and review workflows.
Human Resources Intern
Export Processing Zones Authority Kenya
Jan 2014 - Mar 2014 (2 months)
Maintained HR databases, gathered payroll data, posted job ads, responded to staff HR inquiries, and assisted with filing and compliance with labor regulations.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Commerce, Procurement and Supply Chain Management
2013 - 2017
Grade: Second Class Honors; Upper Division
Completed a Bachelor of Commerce with a focus in Procurement and Supply Chain Management, graduating with Second Class Honors, Upper Division.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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