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Shariff Mutugi

@shariffmutugi

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Computer Technician and IT Support Specialist focused on fast, reliable troubleshooting and repair.

Kenya

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What I'm looking for

I’m looking for an IT role where I can provide fast, reliable troubleshooting, clean installations, and excellent customer support. I want opportunities to solve real device issues, improve performance, and support both users and small businesses.

I am a Computer Technician and IT Support Specialist dedicated to delivering fast solutions with excellent customer satisfaction. I specialize in diagnosing hardware and software problems, optimizing PC performance, and installing operating systems.

Through freelance work, I have diagnosed and repaired computer hardware and software issues, installed and configured Windows operating systems and drivers, and completed system maintenance, cleaning, and optimization. I also upgrade components such as RAM and storage drives, and I provide practical, step-by-step guidance to clients.

I’m passionate about technology and dependable when handling technical support both remotely and physically. I help clients with software troubleshooting, virus and malware removal, data backup and recovery, and general IT support tasks, with strong attention to detail throughout.

Experience

Work history, roles, and key accomplishments

Computer Technician

Self-Employed

Diagnosed and repaired computer hardware and software issues, installing and configuring Windows and required drivers. Delivered system maintenance, performance optimization, virus removal, and remote/onsite IT support, including RAM and storage upgrades.

Windows Installation & Activation Driver Installation & Updates PC Optimization & Cleanup Virus & Malware Removal Technical Support