Sharib Hashmi
@sharibhashmi
I lead multi-location retail operations, teams, training, and customer support.
What I'm looking for
I'm overseeing daily operations across multiple retail locations at The Vape Factory, managing product imports, customer complaints, employee training, and process optimization to support business growth.
Previously, I led customer support teams at Ibex and resolved escalated customer concerns at Mindbridge. I've built experience in onboarding, performance monitoring, cross-department coordination, team development, and maintaining high customer satisfaction.
Experience
Work history, roles, and key accomplishments
Operations Manager
The Vape Factory
Oct 2023 - Present (2 years 11 months)
Oversee daily operations across multiple retail locations, train and mentor employees, manage product imports and customer complaints, and support business growth through process optimization and team development.
Education
Degrees, certifications, and relevant coursework
Qarshi University
Bachelor's degree, Computer Science
Grade: 3.67 out of 4
Pursued a Bachelor's degree in Computer Science, achieving a grade of 3.67 out of 4.
Concordia College
High school or equivalent, Computer Science
Completed high school or equivalent with a focus on Computer Science.
Divisional Public School
High school or equivalent, Computer Science
Completed high school or equivalent with a focus on Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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