At Emory Specialty Associates, I greeted patients, helped with check-ins and appointment scheduling, and answered calls at the call center. I also verified and updated patient demographic and insurance information using GPR.
At Continuum Global Solutions, I navigated patient accounts and assisted with registration updates, refill requests, referrals, and order routing. I also supported patients with prior authorization, overrides, and approvals.
At Georgia Division of Child Support Services, I corresponded with customers and other constituents and helped establish support cases and payment plans. I also registered and submitted applications and supporting documents to OSAH to establish support orders.
