Open to opportunities

Shareen Jade De Real

@shareenjadedereal

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Detail-oriented individual seeking opportunities in Accounting or Banking.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to grow professionally in a supportive environment.

I am a detail-oriented and proactive individual with a strong academic background in Accountancy. I am eager to apply my knowledge and skills in a dynamic environment within the Accounting or Banking industry. My experience includes working as a Sales Lady at Domingo's Mart, where I honed my customer service skills and learned the importance of effective communication in a fast-paced setting.

Additionally, I have served as an Online Seller, where I developed my marketing skills by writing product descriptions and engaging with customers online. My recent role as a Customer Service Representative at Optum Global Solutions has further enhanced my ability to provide exceptional service and manage client inquiries efficiently. I am excited about the opportunity to contribute to an innovative company while continuing to grow both personally and professionally.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Optum Global Solutions

Jan 2022 - Dec 2025 (3 years 11 months)

Provided medical and prescription information to clients, ensuring accuracy and clarity. Managed prior-authorization checks and handled billing and fulfillment processes for international accounts.

Customer Service Billing Communication Data Entry

Online Seller

Self Employed

Jan 2019 - Dec 2020 (1 year 11 months)

Managed online sales by creating compelling item descriptions and posting product information. Engaged with customers to address concerns and answer queries, ensuring customer satisfaction.

Digital Marketing Content Creation Sales

Sales Lady

Domingo's Mart

Jan 2018 - Dec 2019 (1 year 11 months)

Provided customers with comprehensive information regarding products and pricing. Assisted in maintaining an organized and customer-friendly sales environment.

Customer Service Product Knowledge Sales Communication

Education

Degrees, certifications, and relevant coursework

ICCT Colleges Foundation Inc.

Bachelor of Science, Accountancy

Studied Accountancy at ICCT Colleges Foundation Inc. from 2019 to 2025. Focused on developing an academic background in accounting to prepare for a professional career in the industry.

Western Masbate Roosevelt High School

High School Diploma, Accountancy, Business and Management

Completed the Accountancy, Business and Management strand at Western Masbate Roosevelt High School from 2018 to 2019. Gained foundational knowledge in business and management principles.

AMA Computer College - Paranaque Campus

High School Diploma, Accountancy, Business and Management

Studied Accountancy, Business and Management at AMA Computer College - Paranaque Campus from 2017 to 2018. Developed an understanding of core concepts in accounting and business.