Shaquita Adams
@shaquitaadams
Detail-oriented customer service representative with event management expertise.
What I'm looking for
I am a dedicated customer service representative with extensive experience in event management and administrative support. Over the years, I have honed my skills in coordinating events, managing logistics, and ensuring a seamless experience for clients and attendees. My role as an Event Specialist Consultant at Almost Anything Goes Balloons has allowed me to design themed ideas, create budgets, and collaborate with various suppliers to deliver memorable events.
In my previous position as an Executive Assistant, I successfully contributed to a 30% revenue increase by streamlining operations and enhancing customer interactions. My ability to manage multiple calendars and prioritize tasks has been instrumental in fostering a professional environment. I am proficient in conflict resolution and have a knack for creating effective marketing materials that resonate with target audiences.
Experience
Work history, roles, and key accomplishments
Event Specialist Consultant
Almost Anything Goes Balloons
Jan 2018 - Present (7 years 5 months)
Designed themed event ideas, created budgets, and booked venues. Collaborated with suppliers and clients while managing logistics for various events.
Executive Assistant
Tricia Simone
Jan 2020 - Dec 2022 (2 years 11 months)
Delivered first-rate experience for customers and clients, fostering a professional environment by resolving all inquiries professionally and accurately. Coordinated customer-facing webinars, including vendor relationship development, attendance tracking, and post-webinar follow-up.
Accounts Payable Clerk
Interactive Network Consultant
Jan 2017 - Dec 2020 (3 years 11 months)
Ensured compliance controls were maintained by addressing account discrepancies. Prepared, verified, and processed invoices and reports for sales or services rendered using QuickBooks.
Customer Service Representative
TGS Tomlinson Geophysical Services
Jan 2008 - Dec 2017 (9 years 11 months)
Assisted with incoming client calls, live support contracts, and email inquiries regarding well data. Notified account managers of upcoming projects or issues regarding oil and gas customer needs.
Education
Degrees, certifications, and relevant coursework
San Jacinto College
Associate of Arts, Culinary Arts
Studied the fundamentals of culinary arts.
Lone Star Community College
Associate Degree, Business Administration HR
Focused on Business Administration with a specialization in Human Resources.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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