Open to opportunities

Shaquita Adams

@shaquitaadams

Message

Detail-oriented customer service representative with event management expertise.

Zimbabwe

Message

What I'm looking for

I am seeking a dynamic role that allows me to leverage my customer service and event management skills while contributing to a collaborative team environment.

I am a dedicated customer service representative with extensive experience in event management and administrative support. Over the years, I have honed my skills in coordinating events, managing logistics, and ensuring a seamless experience for clients and attendees. My role as an Event Specialist Consultant at Almost Anything Goes Balloons has allowed me to design themed ideas, create budgets, and collaborate with various suppliers to deliver memorable events.

In my previous position as an Executive Assistant, I successfully contributed to a 30% revenue increase by streamlining operations and enhancing customer interactions. My ability to manage multiple calendars and prioritize tasks has been instrumental in fostering a professional environment. I am proficient in conflict resolution and have a knack for creating effective marketing materials that resonate with target audiences.

Experience

Work history, roles, and key accomplishments

Current

Event Specialist Consultant

Current

Almost Anything Goes Balloons

Jan 2018 - Present (7 years 5 months)

Designed themed event ideas, created budgets, and booked venues. Collaborated with suppliers and clients while managing logistics for various events.

Event Planning Budget Management Venue Supplier Management Logistics

Executive Assistant

Tricia Simone

Jan 2020 - Dec 2022 (2 years 11 months)

Delivered first-rate experience for customers and clients, fostering a professional environment by resolving all inquiries professionally and accurately. Coordinated customer-facing webinars, including vendor relationship development, attendance tracking, and post-webinar follow-up.

Customer Service Vendor Management Administrative Support Calendar Management Marketing Support

Accounts Payable Clerk

Interactive Network Consultant

Jan 2017 - Dec 2020 (3 years 11 months)

Ensured compliance controls were maintained by addressing account discrepancies. Prepared, verified, and processed invoices and reports for sales or services rendered using QuickBooks.

Accounts Payable Compliance Quickbooks Account Reconciliation

Customer Service Representative

TGS Tomlinson Geophysical Services

Jan 2008 - Dec 2017 (9 years 11 months)

Assisted with incoming client calls, live support contracts, and email inquiries regarding well data. Notified account managers of upcoming projects or issues regarding oil and gas customer needs.

Customer Service Data Management Account Management Confidentiality Contract Management