Open to opportunities

Shantal Whyte

@shantalwhyte

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Detail-oriented virtual assistant with strong organizational skills.

Jamaica

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What I'm looking for

I am looking for a role where I can utilize my skills and contribute to company growth.

As a dedicated virtual assistant with experience across various industries, I have honed my skills in record keeping, communication, and multi-tasking. My journey began in the veterinary field, where I developed a strong foundation in customer service and administrative support. I have worked with several organizations, including Broadhollow Psychotherapy LLC and Stegeman Lawfirm, where I effectively managed tasks and contributed to team success.

My experience as a customer support representative at Sutherland Global further enhanced my ability to handle inquiries and resolve issues efficiently. I pride myself on my excellent decision-making skills and my ability to adapt to different work environments. I am passionate about using my talents to help companies grow and thrive, and I am eager to bring my organizational skills and positive attitude to a new role.

Experience

Work history, roles, and key accomplishments

Customer Support

Sutherland Global

Jun 2022 - Dec 2022 (6 months)

Provided customer support, resolving inquiries and issues efficiently. Maintained high levels of customer satisfaction.

Customer Service Problem Solving Communication Record keeping Time Management

Receptionist

Animalcare Veterinary Hospital

Aug 2019 - Oct 2021 (2 years 2 months)

Managed front desk operations, including scheduling appointments and handling client inquiries. Maintained accurate patient records and ensured a welcoming environment.

Receptionist Duties Scheduling Client Communication Record keeping Organizational Skills

Veterinary Technician/Receptionist

Phoenix Vetcare

Apr 2018 - Aug 2019 (1 year 4 months)

Assisted veterinarians with animal care and managed reception duties. Provided support in both clinical and administrative capacities.

Receptionist Duties Animal Care Client Communication

Education

Degrees, certifications, and relevant coursework

College of Agriculture, Science and Education

Associate degree, Veterinary Sciences

2012 - 2016

Completed an Associate degree in Veterinary Sciences. Gained foundational knowledge and practical skills relevant to veterinary care.

Old Harbour High School

School leaving certificate, General Studies

2006 - 2011

Grade: Integrated Science, English A, Caribbean History, Clothing & Textiles, Home Econ. Man., Social Studies, Spanish, Mathematics, Human & Social Biology

Obtained a school leaving certificate with qualifications in various subjects including Integrated Science, English A, and Caribbean History. Developed a strong academic foundation across multiple disciplines.