Open to opportunities

Shannon Quaites

@shannonquaites

Message

I improve financial operations through credit analysis, compliance, reconciliations, and data governance.

United States

Message

What I'm looking for

I'm seeking a manager, compliance, fraud, identity, credit, or collections role where I can improve controls, data accuracy, financial processes, and operational efficiency.

I've supported finance and operations teams at Natural Legends, BET, Southern California Edison, and Yahoo! Search Marketing through accurate data management, reconciliation, compliance, and process improvement.

At Yahoo! Search Marketing, I evaluated credit applications, recommended credit limits, processed 200–300 Oracle insertion orders daily, resolved billing discrepancies, and supported collections. At BET, I performed reconciliations, audits, trial balance reporting, payroll support, and SOP documentation for production finance.

In my current work as a Master Data Specialist at Natural Legends, I develop and maintain enterprise master data structures and workflows while improving governance, reporting, data accuracy, and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Master Data Specialist

Current

Natural Legends

Jan 2012 - Present (14 years 7 months)

Developed and maintained enterprise master data structures and workflows. Improved data accuracy, governance, reporting, and operational efficiency.

Master Data Management Data Governance Data Analysis Process Improvement Excel

Current

Licensed Hair Stylist

Current

Various Employers

Jan 2001 - Present (25 years 7 months)

Managed customer relationships, scheduling, retail sales, and service delivery.

Customer Relationship Management Scheduling Retail Sales

Residuals Analyst

BET

Jan 2012 - Dec 2012 (11 months)

Performed reconciliations, audits, trial balance reporting, and payroll support. Created SOP documentation and financial reports for production finance.

Audit Payroll SOP Development Financial Reporting

CSR I / Quality Management

Southern California Edison

Jan 2011 - Dec 2011 (11 months)

Verified production billing, processed customer accounts, analyzed data, maintained compliance documentation, and created Excel tracking reports.

Billing Customer Service Data Analysis Compliance Excel

Credit Analyst

Yahoo! Search Marketing

Jan 2007 - Dec 2009 (2 years 11 months)

Evaluated credit applications and recommended credit limits. Processed 200-300 Oracle insertion orders daily with exceptional accuracy and resolved billing discrepancies.

Credit Analysis Oracle Billing Collections Data Analysis