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Jeannine Studzinski

@jeanninestudzinski

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Credit and collections analyst who resolves disputes, reduces delinquency, and strengthens customer account health.

United States

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What I'm looking for

I’m looking for a credit and collections role where I can lead account resolution and dispute work, reduce delinquency, partner with AR and compliance teams, and use analytics to improve processes and reporting.

I’m a results-driven credit and collections professional who manages high-volume national accounts, reviews credit lines, and launches targeted collection strategies from aging reports. I resolve deductions and disputes through rigorous data verification and account reconciliation, keeping customer relationships strong and delinquency rates consistently low.

In my recent Credit Analyst role, I collaborated with Accounts Receivable on accurate payment application, supported audits with requested documentation, and delivered bi-weekly cash forecasts to guide planning. Earlier, as a Senior Specialist for Collections & Compliance at FILA USA, I investigated compliance-related charges, mentored junior analysts, and helped drive compliance charges below 5% through monitoring and process improvements. I thrive bridging customers, internal teams, and third-party systems to find root causes and negotiate clear payment plans.

Experience

Work history, roles, and key accomplishments

Credit Analyst

Clarks Americas

Oct 2020 - Oct 2025 (5 years)

Managed high-volume national accounts and reviewed customer credit lines, aging reports, and credit block assessments to release orders and initiate collections. Resolved deductions and payment discrepancies through account reconciliation, collaborated with Accounts Receivable and supported audits, reducing delinquency rates to below 3%.

Collections Management Account Resolution Dispute Resolution Ageing Reports Credit Block Assessment Deductions Investigation Account Reconciliation Payment Application Cash Forecasting Audit Support Microsoft Word SAP D365

Senior Collections & Compliance

FILA USA, Inc

Oct 2008 - Oct 2020 (12 years)

Researched and validated customer non-compliance charges related to factory guideline violations, issuing invoices and coordinating with department managers for root cause and resolution. Mentored junior analysts, handled national accounts for deduction management and collections, negotiated payment plans, and helped reduce compliance charges to below 5%.