Looking for a job

Shanna Bolandi

@shannabolandi

Business operations professional transitioning into family advocacy, drawing on firsthand autism advocacy and experience navigating IEPs and services.

United States

Message

What I'm looking for

I’m transitioning into family advocacy and disability resource navigation to help families understand available resources, organize information, navigate service systems, and feel supported following a diagnosis.

At SCEND, I managed HR administration and weekly payroll for approximately 50 employees, while maintaining confidential records and coordinating onboarding. I also supported month-end accounting and helped resolve payment and documentation discrepancies.

As a parent advocate, I’ve navigated IEP meetings, therapy coordination, medical appointments, insurance challenges, and disability-related services for my son with autism. I researched programs and eligibility pathways and coordinated with schools, providers, and agencies.

At FREEDOM PEST, INC., I oversaw customer service, scheduling, and administrative operations, and managed payroll and billing. I’m transitioning into family advocacy and disability resource navigation, where I can help families understand resources, organize information, and navigate service systems.

Experience

Work history, roles, and key accomplishments

Office Manager, Human Resources & Operations

SCEND

Jan 2015 - Jan 2026 (11 years)

Managed HR administration and weekly payroll for approximately 50 employees, including confidential employee records and direct deposits. Coordinated onboarding, background checks, and new-hire documentation using Paychex Flex and BambooHR.

HR Administration Payroll Paychex Flex BambooHR E Verify GoodHire Onboarding Confidentiality Excel Keap GoHighLevel ChatGpt Accounting Invoicing Procurement Express Authorize.Net

Co-Owner, Business Administration & Operations

Freedom Pest, Inc.

Jan 1994 - Jan 2015 (21 years)

Oversaw customer service, scheduling, service coordination, and administrative operations for a pest control business. Managed payroll, billing, month-end financial processes, business records, and regulatory administration.

Customer Service Scheduling Service Coordination Payroll Billing Financial Processes Record keeping Regulatory Compliance

Parent Advocate

Personal Experience

Navigated IEP meetings, therapy coordination, medical appointments, insurance challenges, and disability-related services for a child with autism. Researched available programs and eligibility pathways; coordinated communication with schools, providers, and agencies.