Looking for a job

Shaniya Boyd

@shaniyaboyd

Message

I improve healthcare operations through quality tracking, data management, and staffing coordination.

United States

Message

What I'm looking for

I'm looking for an operations or healthcare-focused role where I can improve processes, maintain accurate records, coordinate teams, and support quality standards in a fast-paced environment.

I've supported healthcare staffing operations at iMethods, managing quality KPI tracking, auditing data gaps, validating consultant references, and coordinating Epic certification tracking. I also developed quarterly quality reports that gave leadership clear performance insights.

My background spans recruiting coordination, event supervision, retail operations, scheduling, and cash management. I bring careful record management, cross-functional communication, and a commitment to efficient, compliant processes in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Cashier

Current

Buc-ee's

Jan 2026 - Present (9 months)

Process customer transactions accurately and efficiently in a high-volume retail environment. Maintain exceptional customer service standards while managing multiple responsibilities.

Cash Handling Customer Service Point of Sale Teamwork

Current

Shift Supervisor

Current

All About You Staffing

Dec 2024 - Present (1 year 10 months)

Supervise event staff and serve as point of contact between staff and management. Complete post-evaluation reports documenting staff performance and event outcomes.

Supervision Event Management Staff Coordination Customer Service Reporting

Quality & Experience Associate

iMethods

Jan 2024 - Jan 2026 (2 years)

Managed Quality KPI Tracker and conducted audits to identify data gaps and process improvements. Developed quarterly quality reports summarizing performance trends for leadership.

Quality Assurance KPI Tracking Audit Data Analysis Epic Reporting

Recruiting Coordinator

iMethods

Jul 2022 - Jan 2024 (1 year 6 months)

Refined consultant resumes for client submittal and performed thorough reference checks. Supported talent sourcing and recruitment efforts.

Recruitment Resume Writing Reference checks Talent Sourcing

Assistant General Manager

Gimme A $5 Retail Store

Jun 2019 - May 2020 (11 months)

Supervised staff and oversaw daily operations including opening/closing procedures and cash management. Managed employee schedules and conducted interviews for new hires.

Supervision Cash Management Scheduling Interviewing Onboarding