Shanice Dick
@shanicedick
Automation and Process Improvement Specialist at EY who developed a leave app used by 300+ employees.
Trinidad and TobagoWhat I'm looking for
At EY, I identified inefficiencies in a manual leave process and independently designed a low-code application later formalized by leadership, with impact across 300+ employees. I also built Power BI dashboards that replaced manual Excel reporting and were adopted organization-wide.
As an Executive Assistant at EY, I developed a SharePoint site that became the department’s main information source. Earlier, at the Trinidad and Tobago Police Service, I turned raw data into visual charts and helped improve reporting coherency by 65%. I’m seeking full-time work in automation, business systems, or process improvement.
Experience
Work history, roles, and key accomplishments
Identified inefficiencies in manual processes and built low-code applications and Power BI dashboards adopted by leadership. Led and developed a team of Executive Assistants, delivering strategic cross-functional projects.
Co-Founder
CtrlAltFix Tech
Jan 2020 - Present (6 years 9 months)
Co-founded and operate a technology venture delivering web design and development services, managing projects end-to-end from client discovery through deployment and support.
Developed a SharePoint site for collaboration and knowledge sharing, later adopted department-wide. Managed schedules, travel, expenses, and stakeholder relationships for executives.
Business Operations Assistant
Trinidad and Tobago Police Service
Oct 2011 - Sep 2023 (11 years 11 months)
Liaised between analyst and investigative teams, converting raw data into visual charts and improving reporting coherency by 65%. Enhanced workflows and reporting quality, delivering insights to support decision-making.
Education
Degrees, certifications, and relevant coursework
College of Science, Technology and Applied Arts of Trinidad and Tobago
Bachelor of Science, Internet Technology
2016 - 2019
Bachelor of Science in Internet Technology from COSTAATT, completed in 2019.
College of Science, Technology and Applied Arts of Trinidad and Tobago
Associate's Degree, Information Technology
2012 - 2015
Associate's Degree in Information Technology – Internet Technology from COSTAATT, completed in 2015.
SBCS Global Learning Institute
Certificate, Business and Computer Science
Certificate in Business and Computer Science from SBCS Global Learning Institute, completed in 2009.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Salary expectations
Social media
Job categories
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