Looking for a job

Shanica Mclish

@shanicamclish

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I coordinate business operations, documentation, client communication, and sales support.

Jamaica

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What I'm looking for

I'm seeking a Business Operations Coordinator role where I can contribute my administrative, organizational, documentation, client communication, and operations experience.

I've supported business operations at Ultra Signs Solution by managing correspondence, client follow-ups, reports, contracts, records, sales support, and employee onboarding.

I've also led and mentored 70+ sales agents at Hinduja Global Solutions, prepared performance reports, and helped teams achieve sales targets in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Private Tutor

Current

Dream Catcher Tutors

Jan 2024 - Present (2 years 9 months)

Manage schedules, student records, lesson plans, and communications. Prepare reports, worksheets, and educational materials while maintaining accuracy and meeting deadlines.

Scheduling Record keeping Communication Skills Report Preparation Lesson Planning Time Management

Administrator

Ultra Signs Solution

Mar 2022 - Jan 2023 (10 months)

Supported daily administrative and business operations, generated leads, managed client relationships, and prepared reports and contracts. Assisted with employee onboarding and training.

Data Entry Records Management Email Communication Report Preparation Customer Relationship Management Corporate Trainer Sales Support

Sales Representative / Floor Lead

Hinduja Global Solutions

Oct 2019 - Mar 2022 (2 years 5 months)

Consistently achieved sales targets and supervised 70+ sales agents. Monitored team performance, prepared reports, and provided coaching to improve performance.

Sales Team Leadership Performance Monitoring Coaching Reporting Customer Service Problem Solving