SF
Open to opportunities

shanetalie fabon

@shanetaliefabon

Dedicated customer service professional with strong sales and communication skills.

Canada

What I'm looking for

I am looking for a role that allows me to grow my skills in customer service and sales while contributing to a supportive team environment.

I am a committed customer service professional with a diverse background in sales and client relations. My experience spans various roles, including Customer Service/Dispatcher at Reilly Transfer Ltd., where I honed my skills in managing customer interactions and resolving issues effectively. I pride myself on my ability to communicate clearly and maintain professionalism, ensuring customer satisfaction at all times.

In my previous role as an Internet Sales Specialist at Revolution Mazda, I successfully built and maintained strong online client relationships, which significantly boosted sales. I managed the company website and social media platforms, creating engaging content and promotional videos that enhanced marketing efforts. My proactive approach to customer service and follow-up inquiries has consistently maximized conversions and fostered loyalty.

With a strong foundation in teamwork and adaptability, I thrive in fast-paced environments. I am eager to leverage my skills and experiences to contribute positively to a dynamic team while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

RL

Customer Service/Dispatcher

Reilly Transfer Ltd.

Dec 2023 - Dec 2023 (0 months)

Assisted customers with scheduling pickups and deliveries, provided accurate information on services, resolved complaints, and maintained records of interactions. Communicated effectively with dispatchers and drivers to meet customer needs.

TB

Bar Server, Expo, Salad Tender, Night Prep

The Keg Steakhouse and Bar

Sep 2022 - Aug 2023 (11 months)

Managed kitchen operations, ensured food quality, prepped for smooth operations, and delivered exceptional bar service in a fast-paced environment.

MC

Drive-Thru, Kitchen, Front Window

McDonald's

Dec 2020 - Jun 2022 (1 year 6 months)

Operated the drive-thru, took accurate orders, maintained speed of service, resolved customer concerns, and ensured cleanliness of workstations.

TB

Hostess, Expo

The Canadian Brewhouse

May 2020 - Jun 2021 (1 year 1 month)

Greeted guests, managed reservations, coordinated service flow, and ensured timely food delivery while supporting kitchen staff during busy periods.

Education

Degrees, certifications, and relevant coursework

CS

Charles Spencer High School

High School Diploma, General Education

2020 - 2023

Completed high school education with a focus on developing essential skills and knowledge for future career opportunities.

NS

North Peace Secondary School

High School Diploma, General Education

2020 - 2022

Attended secondary school focusing on academic and extracurricular activities to enhance personal development.

DS

Dr Kearney Middle School

Middle School Diploma, General Education

2019 - 2020

Participated in middle school education, laying the foundation for high school studies.

DS

Dawson Creek Secondary School

Secondary School Diploma, General Education

2018 - 2019

Engaged in secondary education, focusing on academic growth and social skills development.

NS

Notre Dame School

Elementary School Diploma, General Education

2014 - 2018

Completed primary and early secondary education, fostering a strong educational foundation.

Tech stack

Software and tools used professionally

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shanetalie fabon - Business Development Agent, Sales Consultant - Grande Prairie Chrysler Dodge Jeep and RAM | Himalayas