shanetalie fabon
@shanetaliefabon
Dedicated customer service professional with strong sales and communication skills.
CanadaWhat I'm looking for
I am a committed customer service professional with a diverse background in sales and client relations. My experience spans various roles, including Customer Service/Dispatcher at Reilly Transfer Ltd., where I honed my skills in managing customer interactions and resolving issues effectively. I pride myself on my ability to communicate clearly and maintain professionalism, ensuring customer satisfaction at all times.
In my previous role as an Internet Sales Specialist at Revolution Mazda, I successfully built and maintained strong online client relationships, which significantly boosted sales. I managed the company website and social media platforms, creating engaging content and promotional videos that enhanced marketing efforts. My proactive approach to customer service and follow-up inquiries has consistently maximized conversions and fostered loyalty.
With a strong foundation in teamwork and adaptability, I thrive in fast-paced environments. I am eager to leverage my skills and experiences to contribute positively to a dynamic team while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Business Development Agent, Sales Consultant
Grande Prairie Chrysler Dodge Jeep and RAM
Oct 2023 - Jun 2024 (8 months)
Conducted cold calls to generate leads, assisted customers in purchasing decisions, and maintained sales leads to ensure customer satisfaction.
Internet Sales Specialist
Revolution Mazda
Mar 2024 - Apr 2024 (1 month)
Built and maintained online client relationships to boost sales, managed the company website and social media, handled inquiries, and created promotional videos to enhance marketing efforts.
Customer Service/Dispatcher
Reilly Transfer Ltd.
Dec 2023 - Dec 2023 (0 months)
Assisted customers with scheduling pickups and deliveries, provided accurate information on services, resolved complaints, and maintained records of interactions. Communicated effectively with dispatchers and drivers to meet customer needs.
Bar Server, Expo, Salad Tender, Night Prep
The Keg Steakhouse and Bar
Sep 2022 - Aug 2023 (11 months)
Managed kitchen operations, ensured food quality, prepped for smooth operations, and delivered exceptional bar service in a fast-paced environment.
Drive-Thru, Kitchen, Front Window
McDonald's
Dec 2020 - Jun 2022 (1 year 6 months)
Operated the drive-thru, took accurate orders, maintained speed of service, resolved customer concerns, and ensured cleanliness of workstations.
Hostess, Expo
The Canadian Brewhouse
May 2020 - Jun 2021 (1 year 1 month)
Greeted guests, managed reservations, coordinated service flow, and ensured timely food delivery while supporting kitchen staff during busy periods.
Front Window
McDonald's
Jan 2019 - May 2019 (4 months)
Delivered prompt and friendly service at the front window, ensuring customer satisfaction and efficient service.
Education
Degrees, certifications, and relevant coursework
Charles Spencer High School
High School Diploma, General Education
2020 - 2023
Completed high school education with a focus on developing essential skills and knowledge for future career opportunities.
North Peace Secondary School
High School Diploma, General Education
2020 - 2022
Attended secondary school focusing on academic and extracurricular activities to enhance personal development.
Dr Kearney Middle School
Middle School Diploma, General Education
2019 - 2020
Participated in middle school education, laying the foundation for high school studies.
Dawson Creek Secondary School
Secondary School Diploma, General Education
2018 - 2019
Engaged in secondary education, focusing on academic growth and social skills development.
Notre Dame School
Elementary School Diploma, General Education
2014 - 2018
Completed primary and early secondary education, fostering a strong educational foundation.
Availability
Location
CanadaAuthorized to work in
Job categories
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