At CS DISCO, I coordinate structured operational workflows involving large datasets, track task progress, and maintain organized records. I follow data-handling and quality processes while flagging discrepancies and coordinating workflow issues with internal teams.
At ZIMYO, I managed onboarding and account success activities for B2B HR clients, coordinating requirements, timelines, meetings, and follow-ups. I maintained Salesforce records and worked with Marketing and Product teams to resolve issues and improve client satisfaction by 30%.
At JUNGLEE GAMES PVT LTD, I managed client communications and operational workflows, keeping CRM records and case documentation accurate. I coordinated with cross-functional teams on requirements and escalations, and followed up to support timely resolution.
I’ve also supported HR technology research and prepared implementation plans and proposal support based on client needs. My work spans CRM management, operational reporting, data handling, and workflow coordination.
