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@shamastephens1
Certified Medical Administrative Assistant skilled in EHR/EMR, billing, and patient-focused administrative support.
United StatesI am a certified Medical Administrative Assistant with hands-on training in EHR/EMR systems, medical billing, CPT/ICD-10/HCPCS coding, and patient scheduling. I bring strong communication, attention to detail, and experience with insurance verification and administrative workflows to support smooth clinic operations.
My background includes customer-facing roles in healthcare and insurance, experience with Microsoft Office and CRM tools, and a commitment to HIPAA-compliant, compassionate patient care. I am willing to relocate and eager to contribute to a team that values accuracy, organization, and high-quality patient service.
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Work history, roles, and key accomplishments
Crowne Health Care
Assist dietitians and chefs by preparing, serving, and delivering meals while ensuring dietary restrictions are met and maintaining food safety and sanitary kitchen and dining environments.
Family First Life
Jul 2023 - Feb 2025 (1 year 7 months)
Connected with clients to provide life insurance quotes and policy guidance, conducted cold-calling telesales, and maintained lead and client documentation to support sales goals and client retention.
PHP Agency
Feb 2021 - Dec 2022 (1 year 10 months)
Assessed client needs and recommended life insurance products, achieved sales targets, maintained accurate client records, and adhered to industry compliance and training requirements.
Degrees, certifications, and relevant coursework
PCDiploma, Medical Administrative Assistant
2025 - 2025
Completed a Medical Administrative Assistant diploma with training in medical terminology, EMR/EHR, medical billing, CPT/ICD-10/HCPCS coding, and patient scheduling.
UPSome College, Accounting
2016 - 2018
Completed coursework in Accounting as part of undergraduate studies (some college coursework completed).
High School Diploma, High School Diploma
2012 - 2013
High school diploma obtained, completing secondary education at Liberty High School in Poinciana, FL.
Software and tools used professionally
United StatesYou can contact shama and 90k+ other talented remote workers on Himalayas.
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