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shama stephens

@shamastephens1

Certified Medical Administrative Assistant skilled in EHR/EMR, billing, and patient-focused administrative support.

United States
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What I'm looking for

I am seeking a medical administrative role where I can apply EHR/EMR and billing expertise in a collaborative, patient-centered environment with growth opportunities.

I am a certified Medical Administrative Assistant with hands-on training in EHR/EMR systems, medical billing, CPT/ICD-10/HCPCS coding, and patient scheduling. I bring strong communication, attention to detail, and experience with insurance verification and administrative workflows to support smooth clinic operations.

My background includes customer-facing roles in healthcare and insurance, experience with Microsoft Office and CRM tools, and a commitment to HIPAA-compliant, compassionate patient care. I am willing to relocate and eager to contribute to a team that values accuracy, organization, and high-quality patient service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Penn Foster College logoPC

Penn Foster College

Diploma, Medical Administrative Assistant

2025 - 2025

Completed a Medical Administrative Assistant diploma with training in medical terminology, EMR/EHR, medical billing, CPT/ICD-10/HCPCS coding, and patient scheduling.

University of Phoenix logoUP

University of Phoenix

Some College, Accounting

2016 - 2018

Completed coursework in Accounting as part of undergraduate studies (some college coursework completed).

LS

Liberty High School

High School Diploma, High School Diploma

2012 - 2013

High school diploma obtained, completing secondary education at Liberty High School in Poinciana, FL.

Tech stack

Software and tools used professionally

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