Shamar Soriano

As a recent graduate with a Bachelor of Science in Mechatronics Engineering from Saint Louis University, I have developed a solid foundation in technical support and system administration. My experience as a System Operative at Apex27 allowed me to hone my skills in resolving client inquiries and managing data effectively using tools like Zendesk and Trello. I take pride in my ability to assist clients with CRM functionalities and ensure smooth operations through meticulous data entry and system testing.

During my tenure as a Customer Advisor at Concentrix, I excelled in managing client communications and resolving issues efficiently, which further strengthened my analytical thinking and effective communication skills. My role as a Data Processor at the City Planning and Development Office equipped me with valuable experience in data collection, processing, and legal document management. I am committed to continuous learning and adapting to new challenges in the tech industry.