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Shalyni Reddy

@shalynireddy

Back-office and administrative operations professional skilled in data management, records, document control, reporting, and AI annotation.

South Africa

Message

What I'm looking for

I’m looking for a stable remote role in back-office administration, data management, document control or operational support. I work best in structured environments where accuracy, organisation and independent work are valued, and I’m keen to grow within a dependable long-term team.

I am a back-office and administrative operations professional with extensive experience across data management, records administration, document control, reporting, project coordination, and operational support. My background includes high-volume data processing, CRM and database management, spreadsheet tracking, financial and management reporting, supplier coordination, research, workflow administration and cross-departmental support.

In my current role as an Administrative Operations Specialist, I maintain records across CRM systems, databases and shared trackers, validate information, identify and resolve discrepancies, manage recurring reports and support administrative workflows from start to completion. I also help improve digital processes using tools such as Google Forms, Google Classroom, and shared reporting systems.

Previously, as a Project Coordinator and Data Processing Clerk, I managed project databases, SharePoint documentation, reporting, data validation and high-volume record processing across multiple systems. I also coordinated suppliers, procurement, technician schedules, project requirements and departmental queries while supporting management with accurate operational and financial information.

Alongside my administrative work, I currently complete project-based AI data annotation, transcription and quality review assignments. This has strengthened my attention to detail, ability to follow detailed guidelines and confidence working independently in remote environments.

I am highly organized, dependable and comfortable managing multiple priorities across Microsoft 365, Google Workspace, CRM systems and shared digital platforms. I am particularly interested in remote opportunities in back-office administration, data administration, document control, administrative operations and project or operations coordination.

Experience

Work history, roles, and key accomplishments

Current

Administrative Operations Specialist

Current

Pencil Academy

Jun 2026 - Present (4 months)

Maintain accurate records across CRM systems, student databases and shared trackers, validating entries, identifying discrepancies and coordinating corrections. Manage recurring reports and administrative workflows, track outstanding requirements through to completion, document procedures and support digital process improvements using Google Forms, Google Classroom and shared reporting tools.

Data Validation Administrative Support CRM Records Management Reporting and Analytics

Project Coordinator

Blue Security

Mar 2017 - Jan 2022 (4 years 10 months)

Managed administration and operational delivery across multiple projects, maintaining databases, trackers and SharePoint records. Analysed operational and financial data, prepared reports and dashboards, coordinated suppliers and technician schedules, and liaised across departments to keep project requirements on track.

Project Coordination Excel Reporting And Analysis Database Management Document Control

Data Processing Clerk

Blue Security

Jun 2014 - Feb 2017 (2 years 8 months)

Processed high volumes of new client applications and existing record updates across multiple business systems against daily targets and deadlines. Verified source documents and system entries, corrected discrepancies, followed up on missing information and maintained accurate, confidential operational and financial records.

Data Validation Data Entry and Processing Records Management Database Management

Current

AI Data Annotator | Project-Based

Current

Alignerr

Jul 2026 - Present (3 months)

Evaluate AI-generated responses against defined criteria and rubrics, apply structured labels and classifications, and provide written feedback to explain judgements. Perform annotation quality assurance and adjudication, review audio transcripts for accuracy and complete remote project-based assignments according to detailed and evolving guidelines.

Data Annotation Transcription Data Quality Quality Review Data Classification

Administrative Volunteer

South African Police Service (SAPS) - PHQ

May 2012 - Nov 2013 (1 year 6 months)

Provided back-office administration, maintained departmental databases and records, and consolidated crime data to identify patterns and trends for reporting. Coordinated meeting logistics and minutes, supported procurement and HR administration, maintained reservist records and liaised across departments to resolve operational requirements.

Back Office Administration Records Management Reporting And Analysis Administrative Support

Regional Manager | Durban Pilot Branch

Recoveri Microdot

Jan 2014 - Jun 2014 (5 months)

Managed the daily operations of the Durban pilot branch as the sole on-site staff member, covering administration, sales, stock control, financial tracking and customer enquiries. Maintained financial dashboards, spreadsheets and sales records, prepared weekly and monthly reports for head office and monitored inventory movements and stock records.

Administrative Operations Excel Reporting And Analysis Stock Management Financial Reporting

Research and Administrative Volunteer

Khulisa Social Solutions

Apr 2020 - Feb 2021 (10 months)

Conducted desktop research and consolidated information across multiple community development projects. Analyzed survey responses, identified patterns and summarized findings for project teams, while preparing and reviewing research reports to support further analysis and project planning.

Research Data Analysis Administrative Support Records Management