Open to opportunities

Manelo Mdluli

@manelomdluli

Message

Detail-oriented AI Trainer and data annotation specialist with teaching and customer-service background.

South Africa

Message

What I'm looking for

I seek a role leveraging my teaching and data-management experience in AI training, annotation, and content quality review within a collaborative, learning-focused team.

I am a motivated professional with a background in teaching, administration, and customer service, focused on contributing to the development of AI systems and data-driven learning.

I have hands-on experience delivering online English lessons, creating learning materials, and reviewing student work with attention to clarity and accuracy.

In administrative and customer-facing roles I managed and verified client data, resolved queries, and maintained detailed records—skills I apply to data annotation and content evaluation.

I hold a Bachelor of Social Sciences, a TEFL course, and completed UX-related courses on Coursera; I bring strong attention to detail, structured-process adherence, and a commitment to high-quality results.

Experience

Work history, roles, and key accomplishments

Current

English Teacher

Current

Jul 2024 - Present (1 year 3 months)

Deliver online English lessons to non-native speakers, adapting content to varying proficiency levels and managing digital student records; review and edit student work to ensure clarity and accuracy.

Lesson planning Editing Google Workspace Time Management

Banker

Discovery

Jul 2022 - Jul 2024 (2 years)

Entered, updated, and verified client data with high accuracy while resolving account queries and ensuring compliance with internal procedures; maintained detailed client records.

Data Entry Customer Service Compliance Documentation Microsoft Office Communication Problem Solving

Teacher Assistant

Siyavuma Primary School

Sep 2021 - Jul 2022 (10 months)

Prepared academic materials, organized student records, and tutored learners in English, Maths, and IsiZulu while supporting classroom administration and accurate documentation of progress.

Tutoring Record keeping English Instruction IsiZulu Classroom Support Attention To Detail Isizulu

Call Agent

CCI South Africa

Jul 2019 - Nov 2019 (4 months)

Handled inbound international calls, resolved service and payment queries, and accurately entered customer data during live interactions to ensure efficient issue resolution and satisfaction.

Customer Service Inbound Data Entry CRM