Open to opportunities

shalom okugbeni

@shalomokugbeni

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Experienced office management and administration professional optimizing operations and stakeholder outcomes.

Nigeria

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What I'm looking for

I seek administrative or executive support roles where I can improve operational efficiency, contribute research insights, and collaborate with cross-functional teams in an ethical, growth-oriented organization.

I am an experienced office management and administration professional with over three years optimizing productivity, efficiency, and service quality across diverse environments.

I have supported cross-functional teams as an Executive Assistant and Research Assistant, conducting research for organizations like Turbo Energy, Ford Foundation, and GIZ, and preparing reports that informed company decisions.

My roles have included customer care, transcription, data collection and analysis, stakeholder power mapping, and supporting outreach programs and community development initiatives during my NYSC tenure.

I bring strong communication, organizational, and technical skills, proficiency with Microsoft Word, PowerPoint, Excel and email, and a reliable, ethical approach to administrative leadership and project support.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Turbo Energy

Nov 2024 - Present (1 year 4 months)

Collaborated with engineering on projects and conducted comprehensive research on renewable energy trends, preparing reports to inform company decisions and improve operational efficiency.

Executive Support Research Report Writing Stakeholder Engagement Renewable Energy Microsoft Office Data Collection Communication

Executive Assistant / Research Assistant

Dynat Future Solutions

Aug 2023 - Feb 2024 (6 months)

Transcribed audio/video to text and conducted research on gender-based violence and e-commerce value chains, producing reports and stakeholder analyses for Ford Foundation and GIZ.

Transcription Research Report Writing Data Analysis Microsoft Office Remote Collaboration Communication

Executive Assistant / Customer Care

Outsource Global Technologies Limited

Jul 2022 - Aug 2023 (1 year 1 month)

Handled inbound/outbound calls for hospitals and health facilities, updated customer records, documented call information per SOPs, and organized health outreach programmes.

Customer Service Outreach Coordination Data Entry Communication Reporting

Personal Assistant / Administrative Manager

Praizix Concept

Sep 2018 - Jul 2021 (2 years 10 months)

Managed communications and public relations, drafted memos and minutes, scheduled meetings for the CEO, and handled office administration and filing.

Office Administration Calendar Management PR Minute Taking Memos Microsoft Office Event Coordination

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Arts, English and Literature

2019 - 2023

Activities and societies: Transcribed audio/video documents; research assistant work on gender-based violence studies for Ford Foundation and stakeholder power-mapping.

Completed a Bachelor of Arts in English and Literature with coursework and research experience including transcription and gender-based violence studies.