Shalini Pal

I am an experienced Operations Manager with a strong background in managing day-to-day activities within a Customs House Agency (CHA). My expertise lies in handling import and export operations, ensuring compliance with customs regulations, and coordinating effectively with clients and logistics partners. I am dedicated to improving operational efficiency, meeting deadlines, and providing exceptional customer service.

In my previous role as a Client Relationship Manager at Chaitanya Logistics Pvt. Ltd., I successfully coordinated shipping for NVOCC and DO operations, resolved shipping disputes, and maintained accurate records. Currently, as an Operations Manager at Image Cargo Movers Pvt. Ltd., I manage the release of Delivery Orders and oversee the entire shipment process, ensuring timely updates and compliance with regulations. My proactive approach has led to significant improvements in client satisfaction and operational efficiency.