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@esthermaingi
Proactive Programs Administrator with strong organizational and analytical skills.
KenyaI am a proactive and agile professional with a strong background in administration and customer experience. My journey has been marked by a commitment to facilitating the smooth running of businesses through efficient administrative tasks. I thrive in dynamic environments, leveraging my analytical skills to achieve results and support team objectives.
In my current role as a Programs Administrator, I have successfully coordinated events, managed calendars, and provided essential support to teams. My previous experience as a Customer Relationship Officer has honed my ability to manage client expectations and drive growth, successfully onboarding over 100 clients and contributing to significant revenue increases. I am dedicated to continuous learning and adapting innovative solutions to meet challenges head-on.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Christian Literature Communication
Jan 2023 - Present (2 years 10 months)
Helped mentees complete program objectives, scheduled meetings, and managed calendars. Provided administrative support to Team Uganda, including taking minutes, organizing meetings, and following up on deliverables.
Jubilant Cleaning Services Limited
Mar 2020 - Dec 2022 (2 years 9 months)
Managed front office operations, ensuring completeness, accuracy, and timeliness of client-related information on CRMs. Prepared monthly sales performance reports, including trend analysis, and provided insights to the CEO.
Tourism Fund
May 2017 - Sep 2017 (4 months)
Attended to customers through various channels, including mail, walk-ins, and social media, and resolved inquiries. Reconciled and filed branch month-end cashflows in a timely and efficient manner.
Blue Post Hotel
May 2016 - Sep 2016 (4 months)
Received and sorted daily mail, directing it to the relevant recipients. Managed switchboard calls and directed them to the appropriate personnel.
Degrees, certifications, and relevant coursework
KUBachelor of Tourism Management, Tourism Management
Grade: Second Class upper division
Completed a Bachelor of Tourism Management degree, achieving a Second Class Upper Division. Gained comprehensive knowledge in tourism operations, management, and related business practices.
High School Diploma, General Studies
Grade: B(66pts)
Completed secondary education at Mahiga Girls Secondary School, achieving a grade of B (66 points). Developed foundational academic skills across various subjects.
KenyaYou can contact Esther and 90k+ other talented remote workers on Himalayas.
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