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Rosemarie Basile

@rosemariebasile

Dedicated business operations professional with strengths in financial aid advising, customer service, and accounting.

United States
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What I'm looking for

I seek a role in which I can apply accounting and financial-aid expertise in a collaborative, compliance-focused environment with growth and impact.

I am a dedicated business operations and accounting professional with hands-on experience advising students on financial aid, maintaining compliance with federal and state guidelines, and managing student financial records. I graduated with an A.A.S. in Business/Accounting and hold an Office and Accounting Administration certificate, both earned with honors.

In my current role as a Financial Aid Officer I assess financial need, request federal aid, certify state grant eligibility, prepare special projects such as collections and cohort reports, and post and deposit student payments while ensuring regulatory compliance. Previously, I developed strong mediation, customer-service, and problem-solving skills working in arbitration and retail cashier roles, consistently building relationships and exceeding service expectations.

I bring attention to detail, reliability, strong communication, and a collaborative, solution-focused approach to operations. I am motivated to apply my accounting knowledge and customer-relations strengths to help an organization improve processes, maintain compliance, and deliver excellent client service.

Experience

Work history, roles, and key accomplishments

MA

Arbitration Specialist

Manheim NY Metro Skyline / Cox Automotive

Apr 2011 - Aug 2020 (9 years 4 months)

Mediated disputes to reach mutual agreements, applied policies and precedents to reach accurate conclusions, and maintained professional site standards while building relationships with staff, customers, and vendors.

Education

Degrees, certifications, and relevant coursework

EC

Eastwick College

Associate of Applied Science, Business/Accounting

Grade: Graduated with honors

Completed an A.A.S. in Business/Accounting at Eastwick College, graduating with honors in January 2024.

EC

Eastwick College

Certificate, Office and Accounting Administration

Grade: 4.0 GPA; Graduated with honors

Activities and societies: Alpha Beta Kappa / Delta of NJ

Completed an Office and Accounting Administration Certificate with a 4.0 GPA and graduated with honors in April 2021.

Tech stack

Software and tools used professionally

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Rosemarie Basile - Financial Aid Officer - Eastwick College | Himalayas