Rosemarie Basile
@rosemariebasile
Dedicated business operations professional with strengths in financial aid advising, customer service, and accounting.
What I'm looking for
I am a dedicated business operations and accounting professional with hands-on experience advising students on financial aid, maintaining compliance with federal and state guidelines, and managing student financial records. I graduated with an A.A.S. in Business/Accounting and hold an Office and Accounting Administration certificate, both earned with honors.
In my current role as a Financial Aid Officer I assess financial need, request federal aid, certify state grant eligibility, prepare special projects such as collections and cohort reports, and post and deposit student payments while ensuring regulatory compliance. Previously, I developed strong mediation, customer-service, and problem-solving skills working in arbitration and retail cashier roles, consistently building relationships and exceeding service expectations.
I bring attention to detail, reliability, strong communication, and a collaborative, solution-focused approach to operations. I am motivated to apply my accounting knowledge and customer-relations strengths to help an organization improve processes, maintain compliance, and deliver excellent client service.
Experience
Work history, roles, and key accomplishments
Financial Aid Officer
Eastwick College
Apr 2021 - Present (4 years 6 months)
Advise and assist students through the financial aid process, assessing needs and certifying eligibility for federal and state aid while ensuring program compliance and preparing cohort and collections reports.
Arbitration Specialist
Manheim NY Metro Skyline / Cox Automotive
Apr 2011 - Aug 2020 (9 years 4 months)
Mediated disputes to reach mutual agreements, applied policies and precedents to reach accurate conclusions, and maintained professional site standards while building relationships with staff, customers, and vendors.
Cashier
ShopRite (Inserra Supermarket Inc.)
Oct 2011 - Feb 2014 (2 years 4 months)
Balanced cash drawer, resolved discrepancies, prevented losses through vigilance, and delivered customer service to meet daily sales goals.
Education
Degrees, certifications, and relevant coursework
Eastwick College
Associate of Applied Science, Business/Accounting
Grade: Graduated with honors
Completed an A.A.S. in Business/Accounting at Eastwick College, graduating with honors in January 2024.
Eastwick College
Certificate, Office and Accounting Administration
Grade: 4.0 GPA; Graduated with honors
Activities and societies: Alpha Beta Kappa / Delta of NJ
Completed an Office and Accounting Administration Certificate with a 4.0 GPA and graduated with honors in April 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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