Open to opportunities

Shaik Azhar Naqshbandi

@shaikazharnaqshbandi

Message

I lead international sales operations and build responsive websites, SEO strategies, and digital brands.

India

Message

What I'm looking for

I'm looking for a professional operations, customer relations, front-office, desk manager, or operational lead role where I can lead teams, improve workflows, handle client escalations, and support business growth.

I've led international sales operations for UK, US, and Australian campaigns while building digital brands, responsive websites, and SEO strategies for business clients.

At Naqsh Designs, I run end-to-end client consulting, website design, graphic design, digital branding, organic Google search strategy, and social media marketing. My work includes digital platforms for healthcare, IT, education, real estate, fitness, transport, architecture, and consumer brands.

Previously at Infistra Web Solutions and Tyche Technologies, I managed sales-floor operations, international client relationships, queues, KPIs, escalations, and daily target delivery for web design, SEO, and corporate branding campaigns.

I'm comfortable turning difficult client concerns into smooth customer experiences, coaching teams, and keeping operations focused on service levels, conversion goals, and reliable delivery.

Experience

Work history, roles, and key accomplishments

Current

Lead Consultant / Freelance Website Designer

Current

Naqsh Designs

Mar 2018 - Present (8 years 6 months)

Run an independent setup specializing in responsive website designing, graphic designing, and digital branding for business clients. Developed and implemented SEO strategies to boost client visibility and lead generation.

Responsive Design Graphic Design SEO WordPress Adobe Dreamweaver Illustrator Canva

Team Head - UK & AUS Campaigns

Infistra Web Solutions

Mar 2015 - Mar 2018 (3 years)

Led corporate sales floor operations and handled high-value international client relationships. Supervised a dedicated sales and support team, monitoring real-time performance against daily company goals.

Team Management Sales Operations International Sales Performance Monitoring Customer Relationship Management

Team Manager - Australian Sales Process

Tyche Technologies

Sep 2013 - Mar 2015 (1 year 6 months)

Managed floor operations for the Australian outbound sales process specializing in corporate branding and web design services. Set daily agent KPIs, managed queue performance, and resolved real-time client escalations.

Floor Management KPIs Queue Management Escalation Handling

Customer Relationship Manager

Roger's Infotech

Oct 2012 - Sep 2013 (11 months)

Managed sales development for the Australian market, consulting business owners directly on Google SEO branding packages. Coordinated with web design teams to ensure customer requirements were delivered on schedule.

Sales Development Client Consulting SEO Coordination

Team Coach

D-Infoteck

Apr 2012 - Oct 2012 (6 months)

Led and coached a high-performing team of 6 executives handling an Australian outbound Mortgage Campaign. Managed daily shift huddles, checked individual conversion scores, and provided real-time on-floor coaching.

Team Coaching Performance Monitoring Shift Management Outbound Sales

Customer Relationship Manager

Selfinity Solutions

Jan 2011 - Apr 2012 (1 year 3 months)

Managed international outbound sales and business development portfolios targeting the US and UK corporate and consumer markets. Consulted directly with international prospects to evaluate qualifications and close admissions.

International Sales Business Development Client Consultation Lead Conversion