Shaifali Verma

I’m a people development and learning leader with 10+ years working at the intersection of behaviour change, organisational development, and organisational learning—grounded in counselling psychology. I build and lead end-to-end L&D programs that strengthen leadership capability, women’s leadership, and people management across fast-scaling organizations.

At Credit Saison India, I partner with the CHRO and business heads to design talent reviews, succession planning, and organization-wide 360-degree feedback systems that translate insights into development actions. I’ve led multi-cohort leadership development and DEI initiatives (including manager sensitisation), improved learning effectiveness through structured assessments and governance, and delivered measurable impact—reaching 1,300+ employees and improving maternity return rate to 65% through DEI and manager framework initiatives.